Solutions Consultant

About MasterControl:

MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit www.mastercontrol.com.

SUMMARY

The Solutions Consultant at MasterControl is responsible for supporting product sales efforts to acquire new customers and expand business with existing customers. This role involves collaborating with Account executives, Account Managers and extended commercial and customer success teams to understand customer needs, provide technical and business solutions, and deliver compelling product demonstrations and presentations. The Solutions Consultant will possess in-depth knowledge of medical devices, pharmaceutical, blood and biologics, and ISO compliance issues and processes to effectively address customer pain points and requirements.

RESPONSIBILITIES

• Collaborate with sales representatives to research and understand customer needs in the Life Sciences and ISO-regulated industries.
• Configure and demonstrate in-depth product functionality to prospects, tailoring demonstrations to specific customer requirements.
• Present MasterControl solutions for various aspects of a customer's business, highlighting the product's versatility and applicability.
• Support the response to functional aspects of RFxs, ensuring accurate and comprehensive answers.
• Collaborate with Solutions Engineers to develop and maintain sales tools, including demo databases and trial sites.
• Collaborate with relevant teams like Product Management and Product Marketing on the creation of sales supporting materials.
• Provide product-related training for sales staff as needed.

PREFERRED SKILLS

• In-depth knowledge of Quality Management, Quality Processes, and Manufacturing Execution Processes related to the Life Sciences and ISO-regulated industries, including FDA regulations and ISO standards.
• Bachelor's degree in a relevant field or equivalent experience.
• Professional and interpersonal skills to develop and foster positive relationships with customers and internal teams.
• Proficient in using web-based applications and Microsoft Office products.
• Excellent verbal and written communication skills.
• Life Sciences and/or ISO-regulated industry expertise.
• Exceptional presentation skills.
• Ability to think critically and articulate solutions to complex problems under pressure.
• Strong time management skills to meet tight deadlines.
• Willingness to travel up to 50% of the time.
• Experience with Quality Management and/or Manufacturing Execution solutions is a plus.

PHYSICAL DEMANDS AND WORKING CONDITIONS

• Ability to operate a computer and work at a desk for extended periods of time.
• Occasional bending, stooping, and lifting may be required.
• Standard office environment with potential for remote work, depending on company policies.

The Solutions Consultant at MasterControl plays a vital role in driving product sales and addressing customer needs in the life sciences and ISO-regulated industries. If you possess the qualifications and experience in technical solutions consulting and industry expertise, we encourage you to apply for this exciting opportunity.

Why Work Here?

#WhyWorkAnywhereElse?

MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet.

We work hard to develop and challenge our employees' skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse?

MasterControl could be your next (and last) career move!

Here are some of the benefits MasterControl employees enjoy:

• Competitive compensation
• 100% medical premium coverage (yes, you read that right!)
• 401(k) plan with company match
• Generous PTO packages that increase with tenure
• Schedule flexibility
• Fitness clubs (you get paid to have fun and be active!)
• Company parties and employee recognition programs
• Wellness programs (free Fitbit, gym membership and athletic shoe reimbursements, etc.)
• Onsite physician and massage therapist
• Innovation center and gaming rooms at the office
• Dental/vision plans
• Employer paid life insurance policy
• Much, much more!

Applicants must be currently authorized to work in the United States on a full-time basis.

The US base salary range for this full-time position is $75,000 - $95,000 + Commission and Bonus $33,000 - $43,000  + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] or call (801) 942-4000 and ask to speak with a member of Human Resources.
Equal Opportunity Employer, including disability and protected veteran status