Solutions Consultant

At Apiture, our mission is to empower financial institutions to know and serve their clients with the care of a traditional community institution at the scale, speed, and efficiency required in today’s digital world. With hundreds of clients throughout the U.S., we deliver comprehensive online and mobile solutions that support banks and credit unions, ranging from small community financial institutions to new, innovative direct banks.

Summary:
We are seeking an experienced Solutions Consultant candidate to present both the business and technical aspects of our cutting-edge digital banking solution. This candidate will assist the sales team during sales demonstrations and be an active contributor on all calls with prospects. The Solutions Consultant responsibilities include delivery of live product demos, managing technical follow-ups, building relationships, and understanding customer challenges. They must have both business and technical presentation skills and quickly understand the requirements of the prospective firms that they meet with and assist sales team in linking those requirements to the Apiture unique value proposition. Candidates must have experience in digital banking working for a software company or credit union/bank.

Location (Wilmington, NC, Austin, TX, Remote):
We have offices in Wilmington, NC and Austin, TX and while some positions are office based, we will also consider remote candidates for this role.

Responsibilities:

• Develop and execute strategic plan to achieve sales targets and expand our customer base.
• Build and maintain strong, long-lasting customer relationships.
• Partner with customers to understand their business needs and objectives.
• Effectively communicate the value proposition through proposals and presentations.
• Understand category-specific landscapes and trends.
• Accountability for understanding a communicating Fintech Industry trends to effectively sell and compete in the open market.

Skills:

• Proven Product experience, ideally working effectively with sales teams in a previous role at another software company.  
• Ability to communicate, present and influence all levels and facets of the organization, including both business and technical C-level executives.
• Proven ability to articulate the distinct aspects of products and services.
• Proven ability to position products against competitors.
• Excellent listening and presentation skills.
• Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position.
• Solutions Consultants give technical presentations during which they explain the technical aspects of the product and how it will solve a specific customer problem.
• Must have extensive product and industry knowledge.
• Be an active participant in all sales demonstrations and provide the more technical presentations explaining products or services to prospective customers.
• Be the primary point of contact to complete RFPs and work closely with our marketing department to complete.
• Help product researching and developing new products based on the interactions and feedback from prospects as well as the sales team.
• Ability to work closely with the sales team and travel with them as needed.
• Works with Sales Exec/Account Manager/Product Team to prioritize and construct business requirements, solution structure, proposals, pricing, etc.
• Identify client needs and requirements.
• Provide technical consultation and disseminate product information to the sales team.
• Share best practices and be consultative to clients and prospects.
• Ability to understand business requirements and communicate them for product consideration.
• Understand the competitive market and business/technical landscape to solve business problems.
• Works with product team to stay abreast of product roadmap, enhancements, updates, bugs, etc.

Requirements:

• Bachelor’s degree or related industry experience
• 5 years of experience in a software Product or Solutions Consultant role focused on digital banking solutions or similar.
• Should have experience demoing digital banking solutions or related products to credit unions/banks but would also consider digital banking product experience from the credit union side.
• The ability to perfect that art of the live demo
• Ability to set priorities, and the discipline to execute to those priorities
• Excellent communication skills, both written and verbal; ability to communicate a deep understanding of banking along with complex technical solutions to management or team members is essential.
• Self-motivated and detail-oriented
• Must have good time management and organizational skills and adhere to deadlines
• Collaborative and handles constructive criticism
• Should be able to travel up to 50% or more at times.