Solutions Architect

Do you enjoy creating innovative and strategic solutions to solve complex problems?

Would the opportunity to provide technical consulting services to our customers excite you?

Join our prestigious Professional Services team

Our team works with world-leading companies to make the internet fast and secure. As a partner to the Global 500, we collaborate with customers and align Akamai solutions to their needs. We build relationships and insights to maximize product value through the full scope of our global platform.

Partner with our enterprise customers

As a Solutions Architect on Akamai's Enterprise Professional Services team, you will provide technical consulting, integration, and support services. This role involves working with diverse customers across industries, focusing on post-sales integration and support, with limited pre-sales participation. You will deliver services for Akamai's Zero Trust Solutions, ensuring successful implementation and customer satisfaction.

As a Solutions Architect, you will be responsible for:

• Leading technical integration, deployment, and troubleshooting of ZTS services for enterprise customers.
• Serving as a trusted advisor to customers, providing best practices and technical guidance throughout the project lifecycle.
• Collaborating with internal teams to resolve complex technical issues.
• Documenting solutions, creating technical collateral, and contributing to knowledge sharing within the team.
• Participating in customer training sessions to help drive product adoption and usability.
• Participating in pre-sales activities as needed (e.g., technical workshops, POCs).
• Traveling as required (<20%).

Do what you love

To be successful in this role you will:

• Possess a high school / Bachelor degree with 2+ of experience in web application security, network security, or IT security solutions.
• Work with cloud platforms (AWS, Azure, GCP, etc.) and maintain expertise across these environments for seamless integration and functionality.
• Be well versed in internet fundamentals, DNS and routing, communication protocols such as HTTP or TCP
• Gain exposure to virtual private network and proxy technologies.
• Apply practical knowledge of networking concepts, including Layer 3 and Layer 4, to effectively address technical tasks and challenges.
• Demonstrate excellent communication skills to effectively collaborate with technical and non-technical stakeholders.

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.