Serve as clinical and technical liaison for neurovascular AI solutions: translate clinical workflows into product implementations, deliver demos and training, manage pre- and post-sales solutioning, gather client feedback, drive adoption, and coordinate projects to ensure alignment between commitments and outcomes.
Aidoc is recruiting a Solution Success Manager - Neurovascular Solutions in the US. Join our team!
Clinical Expertise
- Current clinical licensure (i.e., RN, NP, PA, etc.)
- Deep knowledge of neurovascular care pathways, patient journeys, clinical workflows, and healthcare protocols, developed through leading acute care units or managing neurovascular disease-specific clinical programs, including responsibility for reporting on patient treatment times and outcomes.
- Extensive clinical experience in acute care, with specialized experience in neurovascular, cardiovascular, or emergency medicine.
- Strong ability to collaborate with healthcare professionals, understanding their distinct challenges and objectives to enhance patient care and outcomes.
Technical Acumen
- Good understanding of AI technology and its applications in healthcare.
- Ability to map complex clinical requirements into product workflows and provide insightful recommendations.
Presentation and Communication Skills
- Exceptional ability to deliver compelling product demonstrations and tailored presentations.
- Clear and empathetic communication to connect with diverse audiences, from clinicians to administrators.
Problem-Solving and Solution Design
- Proficient in translating customer needs into actionable solutions.
- Capable of guiding both pre-sales solutioning and post-sales implementation to meet specific goals.
Training and Enablement
- Skilled at designing and delivering engaging product training for internal teams and external clients.
- Adaptability to cater training to various skill levels and stakeholder needs.
Relationship Building
- Strong interpersonal skills to foster trust and credibility with clients.
- Ability to manage change effectively, ensuring buy-in across teams during onboarding and adoption phases.
Project Management
- Organized and detail-oriented with the ability to manage multiple projects and timelines.
- Ensures alignment between pre-sales promises and post-sales deliverables.
Feedback Integration
- Adept at gathering and synthesizing client feedback to inform product development and enhance customer success.
Top Skills
AI
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