At Microblink, helping our customers get the most value out of our products starts with a deep understanding of their needs and a proactive, partnership-driven approach. As a Senior Solutions Consultant, you’ll work at the intersection of Sales, Customer Success, and Product—crafting seamless onboarding journeys, designing technical solutions, and building lasting trust.
From the very first discovery call through implementation and expansion, you’ll serve as the technical voice and strategic partner, ensuring that our solutions are integrated smoothly into our clients' ecosystems and primed for long-term success.
A little bit about us
Microblink is an AI company specializing in computer vision, dedicated to building innovative products and tools that help create a secure, fraud-free digital identity landscape. With headquarters in New York and Zagreb, our teams across the U.S. and Europe impact hundreds of millions of people each year, processing over 800 million identity documents across more than 70 countries.
Here’s what you’ll do:
- Partner closely with our Sales and Customer Success teams to shape deal and account strategy, while leading white-glove onboarding experiences
- Lead with a solutions-first mindset—asking the right questions to understand a client’s goals, and proposing implementation paths that align with their business outcomes
- Act as the technical DRI and trusted advisor throughout the solution delivery lifecycle: from designing workflows and implementation to QA and deployment
- Collaborate cross-functionally with Product, Engineering, and Support to share insights, advocate for client needs, and drive continuous product improvement
- Own and complete technical components of RFPs, RFIs, and solution proposals
- Deliver compelling, customized product demos based on a vertical and use case with the ability to weave in technical recommendations across web, iOS, Android, and cloud platforms
- Have 7–10+ years of experience in SaaS enterprise environments in technical pre-sales, solutions consulting, or implementation roles
- Have exceptional customer-facing skills and the ability to engage across multiple levels and departments within large organizations
- Are a confident presenter with excellent communication skills—both verbal and written
- Possess strong technical acumen, with working knowledge of APIs, web development, iOS, Android, and system integration
- Thrive in high-growth, fast-paced environments and are comfortable navigating ambiguity and building from scratch
- Are action-oriented, creative, and passionate about solving customer problems with a solutions-first mindset
- Bonus: you bring experience in identity verification, fraud prevention, or compliance
- Become part of a global B2B SaaS identity company where your contributions truly make an impact- a high-performing, people-first culture that values growth, fosters learning, and rewards success
- Enjoy flexible work arrangements—work remotely, hybrid, or from one of our offices, depending on your preference.
- Unlimited PTO to support work-life balance.
- Region-specific benefits tailored to your location.
- Equity.
If this role sounds like a fit, we’d love to hear from you. Just click “Apply” and send us your resume—we’re excited to meet passionate, talented individuals from around the world.
Microblink LLC is an equal opportunity employer committed to diversity and inclusion in the workplace. This policy applies to all employment practices within our organization, from hiring to the end of your business relationship with us. Accordingly, this job advertisement is equally applicable to all people and Microblink will make a hiring decision based solely on qualifications, merit, and business needs. We prohibit discrimination of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws, as well as our internal policies and culture.
For detailed information on how we process personal data, please read our Privacy Policy https://microblink.com/privacy-policy/ or reach out to our Data Protection Officer at [email protected].
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