The Solution Engineer will support sales by understanding customer needs, demonstrating product value, managing relationships, and optimizing solutions for enterprise customers.
Atlassian is on the lookout for a passionate Solutions Engineer to join the amazing APAC Solutions Engineering team looking after Atlassian's largest Indian customers. We are committed to being a trusted advisor to our largest customers, helping them realize their full potential with Atlassian. If you're ready to be part of a team that is an essential part of the wider GTM strategy, apply today and connect with our friendly Recruitment team.
Our Company's Values
Atlassian's core values guide our culture and decision-making:
Your Background
Our Company's Values
Atlassian's core values guide our culture and decision-making:
- Open Company, No BS: We promote transparency and honesty in communication.
- Build with Heart and Balance: We create effective products while prioritizing user experience and empathy.
- Don't #@!% the Customer: Customer satisfaction is our top priority; we put customers first with integrity.
- Play, as a Team: Collaboration and teamwork are essential for achieving our goals.
- Be the Change You Seek: We empower individuals to take initiative and drive positive change.
Our Team's Values
- Excellence: Strive to exceed expectations and ensure stakeholders love working with us.
- Team > Individual: We win and lose together, supporting each other and celebrating our successes as a team.
- Intentional Positivity: We move forward with positive intent, assuming the best in those around us.
- Own Your Domain, Your Way: Drive and own your work, making it successful and uniquely yours.
- What You'll Do
- Be a Technical Leader: Own the technical engagement in pre-sales opportunities, building trusted advisor relationships with customer technical teams.
- Advocate for Atlassian: Understand and position our solutions in the context of customer goals, highlighting our technical differentiators.
- Empathise with Customers: Practice empathy to understand customer pain points and technical challenges.
- Lifelong Learning: Stay updated on changes and continuously discover new ways to enhance your product, technical, and customer knowledge.
- Drive Business Outcomes: Own and drive your business and sales outcomes, helping to achieve our revenue goals.
Your Background
- Experience with an Enterprise sales cycle, understanding deal dynamics and value selling.
- 5+ Years of Experience working with Enterprise Customers in a pre-sales, consulting or customer facing capacity.
- Ability to collaborate with prospects, channel partners, and sales teams to provide winning solutions.
- Technically minded or experienced in working with technology.
- Comfortable in a multi-functional context, engaging with executives or technical audiences.
- Familiarity with Collaboration, Scaled Agile, ITSM, or DevOps solution spaces is a plus.
- Experience working with Indian customers.
- Knowledge of how software is defined, built, and deployed.
- Prior use of Atlassian products is a plus.
- Local language skills is a plus
Top Skills
Atlassian Products
Confluence
JIRA
Loom
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