Solution Architect

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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Applications for this position will be accepted on an ongoing basis.

Salesforce Inc.  seeks Solution Architect in McLean, VA:

Job Duties: Lead one or more workstreams in complex enterprise customer engagements, partnering with key collaborators to drive and achieve the vision while completing key deliverables. Serve as hands-on advisors, using strong interpersonal skills, solution and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their client’s business to deliver customer return on investment. Co-create the vision and lead the execution with the customer as well as acquire customer acceptance of the delivered solution. Drive difficult conversations and removing roadblocks to implement the business strategies. Analyze issues and obstacles to settle root cause, and identify appropriate corrective action. Communicate with technical and business team members from all levels through C-suite. On a day-to-day basis, interact with customer product owner, business process owner and technical resources to understand requirements, analyze information, and craft comprehensive solutions. Show a strong understanding of typical business challenges or common objectives faced by customers within the industry. Ensure that standard processes are followed. Engage with Customer Success and Product teams to ensure the solutions are driving the most effective achievement of the value objectives. Domestic travel to client locations at unanticipated locations across the U.S. is required 50% of the time. Telecommuting is an option. 

Minimum Requirements: Five (5) years of experience in the job offered or related field.

Special Skill Requirements: (1) Architecture, analysis, design, development, customization and maintenance of applications and systems; (2) Providing solutions to business requirements; (3) Project Management; (4) Tracking deliverables; (5) Performing feasibility analysis estimations; and (6) Callidus TrueComp. Any suitable combination of education, training and/or experience is acceptable. Domestic travel to client locations at unanticipated locations across the U.S. is required 50% of the time.  Telecommuting is an option. 

Salary: $173,763.00 - $199,700.00 per annum.

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Submit a resume using the apply button on this posting or by email at: [email protected] at Job# 24-149217. Salesforce is an Equal Opportunity & Affirmative Action Employer.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

For New York-based roles, the base salary hiring range for this position is $173,763 to $199,700.For Colorado-based roles, the base salary hiring range for this position is $173,763 to $199,700.For Washington-based roles, the base salary hiring range for this position is $173,763 to $199,700.For Washington D.C based roles, the base salary hiring range for this position is $173,763 to $199,700.

For Maryland based roles, the base salary hiring range for this position is $173,763 to $199,700.

For California-based roles, the base salary hiring range for this position is $173,763 to $199,700.For Hawaii-based roles, the base salary hiring range for this position is $173,763 to $199,700.

For Illinois based roles, the base salary hiring range for this position is $173,763 to $199,700.

For Minnesota based roles, the base salary hiring range for this position is $173,763 to $199,700.

For New Jersey based roles, the base salary hiring range for this position is $173,763 to $199,700.

For Vermont based roles, the base salary hiring range for this position is $173,763 to $199,700.

For Massachusetts based roles, the base salary hiring range for this position is $173,763 to $199,700.