Software Technician - 2355

Advanced Systems Design is seeking a SOFTWARE TECHNICIAN for our client. 

This is a fully onsite opportunity to work alongside the federal government.

Primary Duties:

• Provides technical support for all authorized academic software residing on the Dean of Faculty IT systems at the client site.  
• Reports to the Faculty Information Technology (FIT) office Project Manager/Team Lead.
• Works independently or with a team. 
• Maintains documentation on Faculty IT processes for software (desktop/web-based) procurements and utilization. 
• Ensures academic software is current and updated as new versions/patches become available. 
• Makes software and associated purchasing information accessible to Cybersecurity personnel as required for testing/evaluation/approval.
• Provides recommendations for software procurements/acquisitions as required to the CRO for review and coordination; to include market research, salient characteristics, statements of need, and single source justification (as required).  
• Serves as the customer liaison for all academic software needs and assists with updates/installations of academic software applications for Dean of Faculty personnel.
• Ensures all software is approved via the client approval process before being placed on a government network.
• Assist CRO and Project Manager/Team lead with the Develop and implement an approved printer support plan.
• This plan must include configuring and coordinating printing functions with other client networks.
• The plan must also provide a printer sustainment protocol for life cycle monitoring and replacement.
• Provide on-call support as required. 
• Obtain technical guidance as required from the supervisor and/or higher-level technician. 
• Observe and adhere to Occupational Safety and Health Administration (OSHA) and client safety rules and regulations. 
• Fulfill other work center duties as assigned.  

Secondary Duties:

• Provides printer support for all Defense Logistics Agency Printers (DLA) in the four academic buildings including cleaning, consumables replacements, coordination with customers, and easy fixes. 
• Submits repair requests and coordinates with manufacturers on needed repairs until completed. 
• Provides support to other contract work centers in the event of manpower shortages or unexpected requirements.  

Required Qualifications:

• Two years or more of experience in computer, software implementation and maintenance and peripheral equipment
• SECRET security clearance.

Education:

• An associate’s degree in IT or related field. Equivalent experience can be used as a substitution for this degree.   

Advanced Systems Design, Inc. is:

• A leading Information Technology provider for Federal, State & Local government agencies.
• A certified minority-owned small business government contractor with capabilities related to Public Health IT, Criminal Justice, Transportation, and Defense.
• A certified service-disabled veteran-owned company with a proud 42-year track record of providing successful innovative solutions for our government customers.
• A drug-free workplace in accordance with the Drug-Free Workplace Act of 1988. 
• Applicants who have a signed offer of employment or contractor agreement are subject to:
  • the pre-employment testing protocol:
    • background investigation
    • drug screening

Our Employees:

• Are actively working on next-generation technology projects with the U.S. Department of Veterans Affairs, CDC, and a wide array of Federal, State, and Local agencies throughout the United States
• Are eligible for wide-ranging benefits and perks, including but not limited to:
  • Comprehensive Health Insurance with PPO and HDHP/HSA options
  • Dental Insurance
  • Vision Insurance
  • Short/Long-Term Disability
  • Group Life Insurance - Company Paid
  • Voluntary Life Insurance
  • 401(k) Plan with Employer Match
  • Paid Time Off (Vacation/Sick)
  • Holiday Pay - Company Paid Federal Holidays
  • Tuition Assistance
  • Professional Certification Incentive Plan
  • Employee Referral Plan
  • Technology Exposure

For additional information regarding Advanced Systems Design, please check out our WEBSITE  or click HERE for all current job openings.

Advanced Systems Design is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.