Software Quality Assurance Analyst

For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families.

As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change.

We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully.

For more information, please visit www.youthvillages.org

Position Overview:

The Software Quality Assurance (QA) Analyst, reporting to the Liferay Product Manager as part of the Product & Innovation (P&I) team within the IT department, works closely with the Youth Villages’ Business Intelligence, Research, Clinical Services, Strategic Partnerships, and other departments to support the technical development and implementation of the organization’s proprietary clinical platform, GuideTree. The Software QA Analyst works alongside the development team and Product Manager to build and maintain an automated test suite and manual test plan to support GuideTree product development. This position also works on special projects, including any new custom development, as requested by the Manager, Director, or CIO, as needed.

Essential Duties and Responsibilities:

The Software Quality Assurance Analyst:
 

• Designs and develops automated tests using Cypress, Selenium, or similar testing tools

• Develops and executes manual testing plans for software development

• Participates in reviews of designs and technical specifications

• Documents testing plans and results, communicating feedback and issues to development team

• Assists product and development teams with triaging user-identified issues and bugs

• Supports product and development team in identifying and documenting edge cases and system limitations

• Runs database queries, supports release cycle, develops Java, JavaScript, or Python, and/or configures Liferay as needed

• Performs other duties as assigned

Additional Information:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The candidate must also be a self-motivated and hard-working individual who is willing to be flexible in a fast-paced environment. The list below is representative of the knowledge, skill, and/or ability required.
 

• Ability to communicate across all levels of the organization and work with diverse project team

• Ability to meet deadlines and handle and prioritize simultaneous requests

• Ability to identify test cases, edge cases, and develop procedures to ensure business requirements are met

• Excellent interpersonal and customer support skills

• Strong analytical and problem-solving skills

• Strong attention to detail and commitment to system quality

• Ability to regularly learn and adopt new technology

Work must be performed from a secure, private home office workplace with a reliable high-speed internet connection; environment should have moderate noise level consistent with a standard home office.

Qualifications:

• Bachelor’s degree or equivalent experience (required)

  • Computer Science, Business, Engineering, or related field (strongly preferred)

• 1+ years of experience working in Information Technology (required)

• 1-3 years of hands-on experience developing, supporting, or testing software in an agile team (preferred)

• 1+ years of experience with Java and SQL (preferred)

• 1+ years of experience in Liferay DXP, version 7.4 (preferred)

• Understanding of or experience with release planning or DevOps (preferred)

• Strong organizational skills and attention to detail

• Excellent written, verbal, and oral skills

• Ability to manage multiple priorities simultaneously

• Proficiency with Microsoft Office products

• Ability to maintain a flexible schedule

Youth Villages Benefits

• Medical, Dental, Prescription Drug Coverage and Vision

• 401(k)

• Time off:

• • 2 week paid vacation (full-time) / 1 week paid vacation (part-time)

  • 12 paid sick days per year

  • 11 paid holidays

• Paid Parental Leave

• Mileage & Cell Phone Reimbursement (when applicable)

• Tuition reimbursement and licensure supervision

• Growth & development through continuous training

• Clinical and administrative advancement opportunities

*Benefits are excluded for variable status employees.

Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.