Lead the software implementation team, combining technical support escalation engineering with program management. Oversee deployments of RADs robotics and AI solutions, manage escalations, coordinate cross-functional teams, ensure delivery quality, and drive operational processes for successful customer rollouts.
About RAD
Robotic Assistance Devices (RAD) is at the forefront of the high-tech security landscape, pioneering robotics and artificial intelligence-based solutions that empower organizations with unprecedented insight. We tackle complex security challenges, stimulate new business innovations, and significantly reduce costs. Every robot and software solution are an in-house creation, ensuring total control over design, performance, quality, and the ultimate user experience. As we continue to grow, we are seeking to expand our software implementation group, the core of our Operations Team. This critical role blends the technical rigor of a support escalation engineer with program management capabilities.
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