Software Engineer III, Address & Tracking (Remote)

Before you read on, take a look around you. Everything you see has been shipped, often multiple times before reaching its destination. Global ecommerce sales are expected to total $5.5 trillion worldwide in 2022 and continue growing over the next few years. Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce. 

Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, and platforms are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

We are looking for a Backend Software Engineer III to join our Address Validation, Tracking, and Pickups team! This team is responsible for developing new features, building infrastructure, and maintaining current services. You will become a domain expert on Shippo’s approach to 1) sending updates to customers about the status of their packages and 2) validating address locations across the world.

Shipping & Handling Responsibilities:

• Implement, test, and deploy software services with high SLAs that can handle millions of requests a day with a BDD approach.
• Verify performance and correctness of systems in response time and throughput.
• Refactor existing systems for optimal performance and reuse.
• Contribute to design reviews, participate in peer reviews, and build automated test suites for new features, products, and systems.
• Work with a sense of urgency and iterate quickly in an Agile process.
• Exceptional problem solving skills: demonstrated ability to understand business challenges and translate those into technical solutions.
• Join the on-call rotation and respond quickly to system incidents.

Do you tick the boxes?

• 6+ years of experience in software development.
• Coding experience in at least one server-side programming language (e.g. Python, Go, Java, Ruby) as well as database languages (SQL).
• Experience working with a server-side MVC framework (e.g. Django, .NET, Spring, Rails, Phoenix).
• Solid understanding of object-oriented programming and familiarity with various design and architectural patterns.
• Ability to look ahead to identify opportunities, foster a culture of innovation, and build for scale.
• High ownership and attention to system reliability and monitoring.
• Core behaviors focused on craftsmanship, continuous improvement, and team success.
• BS or MS degree in Computer Science or equivalent experience.

Bonus

• Prior experience working or interacting with shipping and/or postal carriers.
• Experience integrating with APIs that use SOAP or gRPC protocols.
• Experience with Django or FastAPI.
• Experience using Python or Golang in production at scale.
• Interest and experience in performance tuning, concurrency, microservices, security, and data analytics.
• Experience with messaging systems such as NSQ, Kafka, SQS and Celery
• Experience with DevOps tooling such as Docker, Terraform, Kubernetes, CircleCI, GitHub Actions, ArgoCD, New Relic, PagerDuty, etc
• Experience with AWS/Cloud services such as EC2, S3, DynamoDB, Lambda, Route 53, Cloud Formation, Cloudflare, Elastic Beanstalk, IAM, etc.

Our Compensation Shippolicy:

We believe compensation is a custom experience and are commited to fair and equitable compensation practices. The standard base pay range for this role is min is $133k to a max $181k annual salary. We tend to anchor our pay in the middle of this range ($157k). Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.

The actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section.

Sail through the process:

Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at [email protected]

Shippos in the wild:

Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.

For locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location.