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What is PerfectServe?
PerfectServe offers Best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow!
PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows.
By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers.
We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the PerfectServe family every day.
Why Join PerfectServe?
- At PerfectServe, our mission is to improve healthcare outcomes through innovative, reliable technology.
- As an Intermediate Software Engineer, you’ll play a key role in building and maintaining services that power clinical communication and collaboration.
- This is your opportunity to grow your skills while contributing to solutions that directly impact patient care and streamline workflows.
- Solve Meaningful Problems: Tackle challenging projects focused on building scalable, high-availability communication systems critical to healthcare.
- Make a Visible Impact: See the direct results of your work in reducing administrative burden for clinicians and improving patient outcomes.
- Grow with a Modern Stack: Work with Python-based services and React frontends, while influencing technical decisions and learning from experienced peers.
- We believe the best solutions come from collaboration among people with diverse backgrounds and viewpoints.
- We value team players who can respectfully challenge ideas, contribute to technical debates, and work together to achieve outcomes greater than the sum of their parts.
About the Team
- You’ll join one of our Operator Console pods—a small, agile team of 4–6 engineers responsible for Python and React services at the core of our platform.
- We operate in two-week sprints, communicate openly, and own our services from design through deployment and support.
How You'll Make an Impact
- Design and develop frontend applications and features for healthcare communications platforms
- Collaborate with senior engineers on technical implementation and architectural decisions
- Write clean, maintainable, and well-tested code following established best practices
- Contribute to code reviews and learn from feedback to continuously improve code quality
- Work with cross-functional teams including product, design, backend engineers, and clinical stakeholders to deliver high-quality solutions
- Participate in agile development processes and team ceremonies
- Stay current with modern frontend development practices and healthcare technology trends
- Support and mentor junior team members as opportunities arise
What You'll Bring to the Team
Required Qualifications:
- 3+ years of professional frontend development experience
- Strong proficiency in React and modern JavaScript/TypeScript for building interactive user interfaces
- Working knowledge of the React ecosystem including hooks, context, and state management solutions (Redux, Zustand, Recoil, etc.)
- Experience building responsive web applications with modern CSS techniques
- Familiarity with integrating RESTful APIs and working with backend services
- Basic understanding of WebSocket connections for real-time communications
- Knowledge of PubNub or similar real-time messaging platforms for event-driven architectures
- Experience with CI/CD workflows using GitHub Actions, ArgoCD, or Spinnaker
- Understanding of frontend performance considerations and debugging tools
Beneficial Qualifications:
- Bachelor’s degree in Computer Science or a related field.
- Experience with Django or other web frameworks.
- Exposure to telephony software using Twilio Voice and Taskrouter/Flex.
- Experience with a message queue system like RabbitMQ.
- Experience with observability and monitoring tools (e.g., New Relic, Datadog, Prometheus).
- Familiarity with agentic software development patterns and AI-assisted automation workflows; comfort using AI-powered development tools (e.g., GitHub Copilot, Cursor).
Why Join PerfectServe?
At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You’ll work with a dedicated and mission-driven team in an environment that values growth, transparency, and innovation.
**Please do not use AI tools to generate your application materials. We value authentic, personal communication and want to understand your unique voice and perspective.**
We offer a salary range of $110,000-140,000 per year, with compensation tailored to your background, strengths, and potential to grow within the team.
The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate’s experience, skills, and the specific team or product area they support.
We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations.
- Remote first work environment
- Health, Dental, Vision, Life and Disability Insurance options available day one.
- 401K - with match and immediately vested.
- 17 company holidays, 2 floating holidays plus competitive paid time off policy
- Internal Advancement Opportunities
PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.
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