Software Development Manager

To oversee the software development and release process for one or more products of varying sizes by managing one or more teams of people in a distributed agile team environment. Coordinate project activities, set expectations, mitigate risks, and deliver results.

WHAT YOU'LL DO

Product Related
• Exercise independent judgment and discretion in overall project management by prioritizing, planning, and tracking project progress.
• Participate in the process of creating and managing the product roadmaps.
• Work closely with engineers, support staff, customers, stakeholders, and others to help create design artifacts for product enhancements/features.
• Strive for right-sized processes that help us get faster and deliver better quality software to our customers.
• Follow and help enhance the development lifecycle including planning, designing, testing, and deployment phases including the product launch process.
• Identify, configure, deploy, and train staff on tools required for assigned projects.
• Ensure code developed by staff is high quality, efficient, utilizes best practices, and meets the “Definition of Done” prior to release.
• Follow and help refine development best practices and standards.
• Work with technical writers to ensure product documentation on new features and enhancements is accurate and available.
• Work with Support and the team to monitor, prioritize, and address customer-reported defects, performance, and scalability issues.
• Foster collaboration between Development and Support, ensuring that processes are streamlined and effective.
• Monitor and address known security vulnerabilities in a timeframe and manner commensurate with the level of severity and susceptibility in the products.

Staff Management
• Manage workloads, expectations, and communication of progress between staff and upper management.
• Manage employees’ performance, time off requests, one-to-one meetings, quarterly check-ins, goals, and growth opportunities.
• Manage one or more teams of developers to implement new features and fixes, 5-10 direct reports are optimal for this position which may include Principal Software Engineer Leads.
• Mentor and provide technical guidance to employees, facilitate teamwork, provide guidance, and motivate & recognize staff.
• Identify and address staff training needs including skill gaps and single points of failure.
• Recommend staff promotions and merit increases. Manage the hiring needs of the team and work with senior management and HR to recruit new staff.
• Ensure procedures are followed by staff members.

QUALIFICATIONS

• Thorough knowledge of computer science, the software development life cycle, agile development, and management principles as would normally be acquired through a four-year college course of study or equivalent experience.
• Typically requires 12 or more years of experience.
• Proven success as an Associate Software Development Manager, Principal Software Engineer Lead, or proven leadership experience as a project leader and subject matter expert.
• Superior working knowledge of Agile Project Development methodology and the ability to implement, teach, and coach those methodologies in active projects.
• Demonstrate enthusiasm for development through continual learning, industry certification, professional membership, and/or skill-building seminars.
• Experience coordinating project activities of co-located and remote team members.
• Proven experience and knowledge of the relevant programming language requirements for this role and the ability to share that knowledge with team members.
• Clear and concise communication skills (verbal and written).
• Excellent presentation and mentoring skills.

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