Software Development Director (Payments) - Franklin, TN

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

You will report to Experian Health. You will lead a product focused development tribe to deliver reliable, secure, and scalable Health products, accelerating time-to-value through modern engineering, automation, and cloud practices

• Product Delivery & Quality: Own roadmap execution, predictability, and quality for the tribe's products; drive incident reduction and SLOs in partnership with AppOps/SRE.
• Engineering Excellence: Uplift SDLC, CI/CD, testing strategy, and DevSecOps; measure via agreed engineering metrics.
• Cloud Modernization: Advance AWS migration/modernization pathways aligned to Health's operating model.
• Security & Compliance: Partner with Security/TSSI to meet ERRP, encryption, and access-management standards.
• People & Org: Build, coach, and performance-manage squads; collaborate across Realms/Tribes (Architecture, AppOps, Security, Agility).
• Stakeholder Management: Engage Product, Customer Operations, and Leadership; communicate status, risks, and "path to green."
• Predictable delivery (proactive, cope adherence); defect/incident trends; deployment frequency/lead time
• Security risk reduction milestones (e.g., ERRP/Access milestones); cost-to-serve improvements via automation/AI
• Effective use of engineering productivity tooling (e.g., DORA metrics, code quality dashboards, developer experience platforms) to measure and improve developer efficiency and throughput

You will have designed and implemented consumer facing payment systems, from the ground up

• 5+ years' experience leading multi-squad engineering groups delivering SaaS/enterprise products
• 7+ years' experience operating leadership (Product, SRE, Security)
• Demonstrated expertise with cloud migration/modernization (AWS), automation and AI adoption for developer productivity
• 5+ years' experience designing, implementing, and supporting payment processing systems at scale
• Hands-on experience integrating and managing relationships with major payment gateway partners (e.g., Stripe, PayPal, Adyen, or similar)
• Understanding of PCI DSS compliance requirements for secure payment processing
• Experience ensuring HIPAA compliance in healthcare-related solutions is beneficial

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
• Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html

At Experian, our people and culture set us apart. We're committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.

Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Remote This is a remote position.