Software Deployment Specialist

Job Description

Responsible for managing the conversion of our MiTek Business Application (MBA), to Management with existing MiTek accounts. This would include performing a Needs Analysis of their existing software and configuring Management and training on the use of the Management. Communicating with Product Management any issues or software enhancements required. Providing software demonstrations to prospective customers. Having regular meetings between our client and MiTek Sales to communicate how the conversion is proceeding.
Travel Requirements: This position requires approximately 70% travel to customer sites for the deployment and support of MiTek software. The remaining 30% of the role will be performed remotely from a home office.

Job Responsibilities & Requirements

Working with sales, the Software Deployment Specialist will be managing and performing the process of converting software at Component Manufacturers, Lumberyards and Framers to the MiTek Software Suite/Sapphire Supply. As an expert with the MiTek Software Suite and Suppliers business needs the conversion process entails the following:

• Identifying the business processes for sales, estimating, design, production, and delivery.

• Familiarity with MiTek Business Application (MBA) and Management.

• Identify current computer hardware needs and recommend appropriate upgrades.

• Developing a customized system using the MiTek Software Suite incorporating the identified customer processes to meet the customer’s needs.

• Deploy the MiTek Software Suite/Supply at the customer.

• Develop a training program and train the customer in the use of the MiTek Software Suite/Supply, Management.

• Identify opportunities the MiTek Software Suite affords the customer for cost savings and greater product sales.

• Support and develop the customer until the conversion process is complete.

• Develop expertise presenting the MiTek Software Suite including adapting your presentation to meet the customer’s needs

Qualifications

• Associate’s degree in building software, computer information or related field is preferred

• 4+ Years of related experience in the Building Component Industry required

• Equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis

• Able to use Microsoft Office Applications

Soft Skills

• Problem solving skills to troubleshoot problems or come up with alternate solutions. A clear understanding of the working of a Truss plant and the needs of management.

Additional Requirements

• Valid drivers' license and proof of auto insurance required.

• 70% Travel Nationally

MiTek Perks:

• Flexible Paid Time Off Program

• All Benefits begin on Day 1!

• Profit Sharing Plan and Annual Incentive Plan

• 13 Paid Holidays

• 401k Plan with Matching Contributions

• A variety of Medical, Dental and Vision Plans to choose from

• Short-Term Disability and Life Insurance

• Tuition Reimbursement

• Paid Parental/Caregiver Leave

• Career advancement and training opportunities!

In compliance with the Equal Pay for Equal Work Act, the pay range for this position is estimated at $77k-108k/year. Base pay offered may vary based on job-related knowledge, skills, and experience. Please visit www.mii.com/about/careers/ to learn more about MiTek’s benefit opportunities.

Physical Demands
This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role. This role may need to access areas within the building that are undergoing renovations which may contain jobsite hazards. Occasionally this role will required to push, pull, bend, lift and move up to 25 lbs.

About MiTek

MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry to improve efficiencies by optimizing the balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.

MiTek is an E-Verify and Drug and Tobacco-Free Workplace.

We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.

For accommodation to assist with completing this application, please contact Human Resources at +1 314-434-1200.

www.mii.com