Small Business Program Management Director

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
This position will manage the program development and relationship for specific programs within CNA Small Business Programs unit. Maintaining day to day oversight of program profitability, growth strategy and planning with the program administrator.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Manages and effectively communicates CNA's goals for the program to the program administrator through email, phone and face to face meetings throughout the year on a regular basis.
Analyzes data to drive healthy program growth.
Works closely with internal actuary, claims, finance, underwriting, legal and other teams to put forth the best strategy for the program. Must have the ability to articulate strategy and be an analytical thinker.
Develop, prioritize, and execute new and renewal business strategies and goals to achieve profit and growth objectives. Monitor the ongoing effectiveness and impact of these strategies making adjustments as needed.
Review certain accounts and give final approval of the pricing, rate or limit changes.
Oversee and serve as the main point of contact for internal and external underwriting audits and ensuring compliance with guidelines.
Recommend, develop and approve new products, forms and coverage enhancements.
Develop underwriting guidelines, policies, and procedures.
Establish interdepartmental and member / insured / agency relationships.
Improve work processes, procedures and production.
May perform additional duties as assigned.
Reporting Relationship
AVP, Small Business Alternative Distribution
Skills, Knowledge & Abilities
Knowledge of the insurance industry as a whole, specifically the P&C Programs sector.
Technical and product specific expertise, underwriting skill and knowledge of insurance and underwriting principles, practices and procedures.
Strong interpersonal and communication skills.
Ability to effectively interact with both internal and external business partners.
Coaching and mentoring skills.
Knowledge of Microsoft Office Suite and other business-related software.
Education & Experience
Bachelor's Degree or equivalent work experience.
Typically a minimum of 10 years' experience with proven track record of results in underwriting, sales, and distribution management.
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I n certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia , California, Colorado, Connecticut, Illinois , Maryland , Massachusetts , New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com .
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .