Site Reliability Engineer

OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress.

Tens of millions of Americans today are unbanked or underbanked, meaning they don’t have enough money in savings to cover a minor emergency. They pay too much in fees, don’t have access to credit at affordable rates, and have little ability to grow their wealth. OnePay’s vision is to create a single app for consumers to save, spend, borrow, and grow their money, bringing our mission to life with simple and accessible banking, credit, and payments products that deliver a best-in-class experience to millions of customers. Our products include:

• Checking and high-yield savings accounts

• Domestic and international peer-to-peer payments

• Credit Builder and credit score monitoring

• Digital wallet / contactless payment solutions

• Credit card program

• Buy-now-pay-later installment loans at Walmart

• Prepaid mobile service

Why do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — all in addition to having some of the best people and talent in the industry.

There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us!

As a Site Reliability Engineer at OnePay, you will play a critical role in ensuring the stability, scalability, and security of the systems that power our financial products, driving reliability practices across infrastructure, platform, and application teams to support millions of customers.

• Design, build, and maintain scalable infrastructure and tooling that improves reliability, performance, and availability across OnePay’s platform

• Contribute to the evolution of our observability stack, platform libraries, cloud architecture, and CI/CD pipelines

• Develop automation and monitoring systems to detect, prevent, and remediate incidents before they impact customers

• Partner closely with product and platform engineering teams to embed reliability best practices in design, development, and deployment processes

• Lead root cause analysis and postmortems, driving long-term improvements in resiliency and fault tolerance
  

• 5+ years of experience as a Software Engineer with a focus on building and running reliable, large-scale, distributed systems in production

• 5+ years of operational experience in observability tooling and libraries (metrics, logging, tracing) with experience using Datadog or similar tools (Prometheus, Grafana)

• Proficiency in at least one programming language (Python, Go, Java, or Node.js preferred) for automation and tooling

• Proficiency in incident management, going on-call, and writing post-mortem reports

• Excellent collaboration skills with the ability to influence and educate product engineering teams on reliability and observability best practices

• Hands-on experience with cloud platforms (AWS preferred), container orchestration (Kubernetes), and IAC tools (Terraform, Pulumi)

• Drive and proactivity – everyone here is a builder and executor
  

We use Node and TypeScript on the server, leveraging the NestJS framework within a microservice-oriented architecture running on Kubernetes and AWS. On the client side, we build and ship product features for iOS, Android, and web platforms using React Native. While you don’t need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.

• Competitive base salary, stock options, and health benefits from Day 1

• 401(k) plan with company match

• Remote-friendly (US), flexible time off (FTO), and opportunities for growth

• A high-growth, mission-driven, inclusive culture where your work has real impact

• Initial Interview with Talent Partner

• Technical or Hiring Manager Interview

• Team Interview

• Executive Interview

• Offer!

To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at [email protected].