Simulation Operations Specialist

This is a hands-on healthcare simulation operations role supporting Air Methods’ training centers. The position combines:

• Operating, programming, and maintaining CAE and Gaumard simulators
• Troubleshooting audiovisual, computer, and clinical equipment
• Preparing realistic simulation environments, props, and moulage
• Supporting instructors and learners before, during, and after sessions
• Managing equipment, supplies, schedules, documentation, and safety compliance
• Remote position with travel between simulation centers approximately 50% of the time; candidates should be based in the Denver area or willing to relocate

The ideal candidate has at least three years of healthcare simulation experience, strong technical troubleshooting skills, basic medical knowledge, and comfort working with cadaveric or animal tissue. A bachelor’s degree is required within four years of hire and CHSOS certification within two years.

Job Summary

Responsible for coordinating all aspects of human and non-human simulation activities including integrating, maintaining, and operating computer and audiovisual technology, performing pre and post simulation activities, and executing simulation sessions equipment.

Essential Functions and Responsibilities include the following:  

• Maintain, troubleshoot, and repair audiovisual technology assets. 
• Responsible for oversight of CAE Learning Space and/or other simulation AV systems.
• Provide pre-briefing and/or orientation to learning environment for learners, faculty, and other staff.
• Maintain an understanding of education principles, regulations, and standards/best practices.
• Support all simulation center users in the safe and appropriate use of specialized equipment and resources within the center.
• Research, recommend, design, implement, and evaluate new educational experiences to enhance learners' simulation experience.
• Demonstrate knowledge of relevant health professions principles and practices.
• Demonstrate safe operation of common medical equipment and associated resources.
• Understand and apply universal precautions when working with biological materials.
• Provide general support, troubleshooting, maintenance, and repair to clinical equipment used in the simulation center.
• Maintain knowledge of current clinical practice and evidence-based research in human patient simulation and clinical skills education. 
• Support the design and implementation of learning experiences.
• Ensure optimal functioning of technology and systems via testing, updates, preventive maintenance, and corrective maintenance. 
• Safeguard privacy and security of simulation center data and technology assets.
• Coordinate (or assist to coordinate) access, availability and scheduling of simulation spaces and resources.
• Undertake stock control, ensuring adequate security and levels of consumables and equipment are maintained.
• Ensure preparation and storage areas are maintained in a clean, safe, and orderly manner and comply with health and safety regulations.
• Maintain documents and records in support of simulation center operations.
• Manage or assist with planning, coordinating, and executing all simulation activities and services in alignment with Air Methods’ Education Blueprint. 
• Maintain knowledge of and compliance with Air Methods’ and industry policies, standards, and regulations.
• Maintains basic knowledge of common research methodologies.
• Assist in the maintenance of routine records, updating databases and analyzing routine data/information as required.
• Facilitate the use of simulation for education/clinical research, quality improvement, and equipment evaluation.
• Provide support and troubleshooting for simulation technologies.
• Contribute to and maintain simulation technology-related documentation.
• Set up, program, operate, store, test, and calibrate simulators, task trainers, and other simulation equipment.
• Ensure optimal functioning of simulation technology and systems via updates, preventive maintenance, corrective maintenance, and repair.
• Prepare simulation environment to accurately represent a clinical setting using real and simulated clinical supplies and equipment.
• Portray the role of a patient, family member or other scenario participant as directed.
• Research, create, apply, and remove moulage/special effects appropriate to the scenario to increase realism.
• Provide comprehensive setup and implementation support for all simulation activities to create an immersive experience. 
• Create and/or fabricate realistic simulators, scenario props and environments as needed.
• In collaboration with others, develop, evaluate, and refine scenarios for simulation experiences, utilizing role playing, props, and dialogue to create a realistic learning environment

Additional Job Requirements

• Regular scheduled attendance
• Travels between Air Methods’ simulation centers (approximately 50%).

Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position.  All employees must follow Air Methods’ employment practices and policies.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.

Education & Experience

• High school diploma or general education degree (GED) and three (3) or more years’ related experience and/or training; or equivalent combination of education and experience
• Bachelor’s degree preferred
• Bachelor’s degree required within 4 years of hire (Tuition reimbursement available).
• 3+ years’ experience in healthcare simulation operations.
• Basic knowledge of medical terminology.
• Prior EMS experience (EMT or Paramedic) preferred

Skills

• Demonstrated ability to quickly and independently acquire new technological skills.
• Time management skills to work independently without need for structured environment.
• Be comfortable working with cadaveric or animal tissue.

Computer Skills

• Advanced skills with Microsoft Suite, including Word, Excel, PowerPoint, and Outlook
• Experience programming and operating CAE and Gaumard simulators.

Certificates, Licenses, Registrations

• Healthcare Simulation Operations Specialist Certification (CHSOS) required within 2 years of hire.
• Certified Healthcare Simulation Educator (CHSE) preferred.

For more information on our industry-leading benefits, please visit our benefits page here. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)