Monitor active shipments end-to-end using tracking software; identify delays, troubleshoot transit issues, communicate status updates to stakeholders, and maintain high on-time delivery rates and supply chain transparency.
We are looking for a vigilant, data-driven Shipment Tracking Specialist to join our logistics team. In this role, you will be the primary eyes and ears of our supply chain, actively monitoring all active shipments from point of origin to final delivery. You will utilize tracking software to identify delays, communicate updates to stakeholders, and rapidly troubleshoot transit issues. Your main goal is to maximize transparency and maintain a high on-time delivery rate
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Monitor active shipments from origin to delivery using tracking software, identify delays, communicate status to stakeholders, and troubleshoot transit issues to maximize transparency and on-time delivery.
3D Printing
Monitor active shipments from origin to delivery using tracking software, identify delays, communicate updates to stakeholders, and troubleshoot transit issues to maximize transparency and on-time delivery.
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Coordinate end-to-end installation projects for customers by tracking progress, scheduling within SLAs, documenting interactions, resolving work order issues, and communicating with customers, service providers, stores and vendors. Maintain compliance documentation, use systems (Installation Management System, myRedVest, Salesforce), deliver customer support via inbound/outbound calls, and adapt to process changes while meeting performance goals.
Top Skills:
Installation Management SystemMyredvestSalesforce
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