Provide technical service and support for AI data center systems, including installation, maintenance, troubleshooting hardware and software, and collaborating with clients to ensure high-performance enterprise computing operations.
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to clients in government, financial services and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing.
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Investigate and resolve complex customer complaints escalated by executives, internal teams, and bank partners. Communicate empathetically with customers by email, document complaints accurately, coordinate with Compliance, Legal, Risk, Product, and Communications, and identify root causes and remediation options. Lead process-improvement workstreams, contribute to operational improvements, and build expertise in financial products, servicing processes, consumer finance policies, and regulatory requirements.
Fintech • Professional Services • Sales • Financial Services
Sell personal loans to warm leads through phone-based consultations, closing applications within one to two calls. Manage up to 20 active transactions, identify customer financial needs, explain loan solutions, maintain accurate CRM records, and exceed sales performance targets. The role requires an eight-hour Tuesday–Saturday or Sunday–Thursday shift, including one weekend day, with remote or hybrid work and in-person training in Tempe, Arizona.
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What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
