Manage OKX's highest-value VIP clients in Northeast Asia; lead relationship strategy, acquisition, and service frameworks; produce client intelligence; influence product and commercial decisions; mentor junior RMs; maintain portfolio data and run performance reviews.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
What We Look For In You
As a Senior VIP Relationship Manager, you won't just manage a client book — you'll help define how OKX shows up for its most valuable clients in Northeast Asia. You'll handle the most complex, highest-value relationships in the market, while also contributing to the systems, processes, and strategy that the wider VIP team operates from. This is a role for someone who has already proven themselves in VIP client management and wants to step into a position where their judgment shapes outcomes beyond their own portfolio.
What You’ll Be Doing - Lead relationships with OKX's most strategic VIP clients in NEA — including institutional accounts, ultra-HNW individuals, and key referral partners — with higher revenue accountability than a standard RM role.
- Identify and act on unspoken client needs through qualitative and quantitative analysis; produce senior-level client intelligence reports that inform product and commercial decisions.
- Design and own client service frameworks — including tiering logic, escalation protocols, and service-level standards — that the broader team adopts and operates within.
- Act as a senior commercial partner to marketing, product, and operations teams; influence go-to-market decisions for VIP campaigns and product launches.
- Mentor and support junior RMs; provide quality reviews, share market insight, and help onboard new team members into the client management approach.
- Drive new VIP acquisition through strategic partnerships, high-profile events, and executive-level networking — not just execution, but origination.
- Own accurate portfolio data and lead weekly performance reviews with leadership; use data to proactively flag risks and recommend strategic adjustments.
What We Look For In You
- 5+ years of experience in private banking, institutional sales, or VIP client management within international financial services — with a clear record of managing complex, high-value portfolios.
- Demonstrated ability to build and own senior-level client relationships (C-suite, family offices, institutional trading desks) — not just maintain them.
- Experience designing or improving client service processes, not just working within them.
- Prior exposure to crypto exchanges or trading platforms is strongly preferred; crypto-native candidates are welcome.
- Strong strategic thinking — able to zoom out from individual client needs to spot patterns, inform product direction, and influence commercial strategy.
- Comfortable operating with high autonomy and ambiguity; able to make judgment calls without waiting for direction.
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- More that we love to tell you along the process!
Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.
Similar Jobs
Artificial Intelligence • Analytics • Consulting • Semiconductor
Build and scale a full-stack Next.js application tracking PRs, CI health, test parity, and benchmarks across AI accelerator open-source projects. Integrate GitHub APIs and webhooks, design PR/metrics schemas, visualize results, and produce technical digests and reports on cross-accelerator parity and performance trends.
Top Skills:
Chart.JsCudaD3.JsGithub ActionsGithub ApiHipJaxNeonNeuronNext.Js App RouterPostgresPyTorchReactRechartsRocmServer ActionsServer ComponentsSQLTpuTrainiumTypescriptVercelWebhooksXla
Artificial Intelligence • Marketing Tech • Sales • Software
Lead and scale the engineering organization for a regulated digital-asset custody platform. Own hiring, org design, engineering operations (on-call, incidents, release hygiene), delivery against roadmaps, audit and regulator readiness (SOC 2, SAMA, ISO 27001), and cross-functional alignment. Amplify an existing small, specialized team to meet regulatory and institutional requirements while preserving culture and retention.
Top Skills:
Aurora PostgresAWSBitcoinClickhouseEthereumGithub ActionsGoHsmKubernetesMpc/TssRustSolanaTemporalTerraformThreshold Signing ProtocolsTypescript
Artificial Intelligence • HR Tech • Software • Generative AI
Remote annotator reviews Japanese text and images, draws bounding boxes, answers structured questions, and writes short summaries per guidelines to train AI systems. On-the-job training provided; assessment required.
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
