Senior UX Research Manager, AI

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
You'll join Atlassian's research leadership community-skilled managers and practitioners who lead with openness, collaboration, and commitment to excellence in craft. Our team partners directly with executives and cross-functional leaders, ensuring research insights drive decisions that shape the experience of millions of users worldwide. As a senior manager, you'll define strategic investments, mentor and develop your team, collaborate across the business to amplify research impact, and help position Atlassian as an industry leader in research-driven innovation.
What You'll Do

• Set and Execute Research Strategy: Define and champion the research vision for your area, aligning with Atlassian's long-term goals and influencing executive leadership.
• Lead and Develop Teams: Manage, mentor, and grow a high-performing, globally distributed team, fostering excellence and an inclusive culture.
• Drive Impact and Partnerships: Identify and prioritize high-impact research opportunities, build strong cross-functional partnerships, and deliver insights that guide company decisions.
• Scale and Innovate: Extend research influence across the business, champion best-in-class standards and innovative methodologies (including AI), and represent Atlassian externally as a thought leader.

Your background

• Leadership & Influence: 7+ years managing and mentoring diverse, distributed research teams (10+ professionals), with a proven ability to build high-trust communities and drive organizational alignment and change at the enterprise level.
• Strategic & Research Expertise: 10+ years leading impactful research strategy in complex software environments, applying advanced quantitative and qualitative methods to influence product direction and business decisions, and establishing methodological excellence-including in AI and experimentation.
• AI, Innovation & Technical Acumen: Deep experience with AI-powered products, market strategy, and adoption, supported by an advanced degree (Master's/PhD) in a relevant field and strong technical skills in research methods and analytics tools (e.g., SQL, R/Python).
• Attributes: Thrives in complexity and ambiguity, models resilience and continuous improvement, and is a visible champion of Atlassian's mission-driven, human-centric values.

Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $218,700 - $285,525
Zone B: $197,100 - $257,325
Zone C: $181,800 - $237,350
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .