Senior Underwriter, Small Commercial Workers’ Compensation/Commercial Auto

Our Underwriters are on the front lines, interacting with our customers all day, every day. Every underwriting call, email and message has a profound impact on our business and our reputation. The average day in the life of a Pie Underwriter involves a high volume of daily transactions ranging from making underwriting decisions to issuing a certificate of insurance.  As part of the Commercial Auto team you’ll be at the forefront of our underwriting team and not only responsible for day-to-day decision making but also providing guidance and expertise for how our underwriting evolves, grows and scales as we press forward.

• Leverage commercial auto underwriting expertise to assess medium to complex risks to underwrite and bind new coverage.
• Quickly and effectively assess each submission using Pie’s underwriting guidelines and known risk exposures and loss frequency and severity.
• Achieve profitable growth through appropriate risk evaluation while building and maintaining outstanding partner customer relationships.
• Prioritize and resolve partner customer inquiries for documentation or support.
• Provide technical assistance to the support teams and customers regarding policy and endorsement provisions and underwriting acceptability for designated insurance coverages.
• Maintain strong industry knowledge on commercial insurance underwriting expertise and changes in market/account positions. 
• Develop and maintain full knowledge of all forms, coverages, ratings, and manuals.
• Participate in review and evaluation of risk portfolio, making recommendations on book management issues.
• Consistently meets production targets and contributes to team goals through efficient workload management and timely task completion."

• High School diploma or GED required. Bachelor's Degree or equivalent experience with some college coursework is preferred
• 3-5+ years of insurance experience required, preferred commercial lines experience 
• 3+ year of commercial auto underwriting experience is required, 5+ years is preferred
• Aptitude for building and maintaining strong partner relationships through excellence in service, engagement & follow through in conjunction with our Business Development and Partner Experience teams.
• Excellent interpersonal and communication skills with the ability to convey underwriting rationale both internally and externally.
• Serve as a subject matter expert and resource for underwriting strategy, appetite, and decision-making.
• Provide technical guidance and mentorship to other underwriters and support team members.
• Excellent problem-solving skills to be able to manage complex tasks and work through solutions with little guidance and direction.
• Excellent awareness of your own tasks, and how it impacts the team and deliverables.
• Intermediate to advanced knowledge of commercial auto from business auto to trucking
• Ability to balance the outstanding execution of processes while handling a high volume of transactions
• Demonstrated ability to take initiative on escalated issues and rush requests.
• Always seeking better ways to streamline processes and maximize efficiencies
• Verifying businesses using various resources and databases like Google, Yelp, LinkedIn, Facebook and similar sites
• Willing to work in an iterative development environment with an ever-changing landscape filled with possibilities and questions.

The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. All AI-reviewed applications are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.