Senior Technical Program Manager

Location Details: United States - remote

At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) , and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

Join our team

The Customer Engagement Team advances customer value by providing the insights, communication capabilities, and experimentation framework to deliver personalized guidance from GoDaddy to our customers across multiple touch points! 

What you'll get to do...

• Collaborate with Product Managers, Engineers, and CET Operations to create quarterly work plans that align with team capacity, partner priorities, and business value.
• Partner with CET engineers, operations teams, and external partners (such as Marketing) to design execution plans, define milestones, establish coordination frameworks, and provide weekly progress updates.
• Work closely with Product and Engineering leadership to identify potential limitations, anticipate new capabilities, and develop proposals that maximize partner value.
• Engage with systems such as databases, APIs, and Generative AI tools to ensure clarity and shared understanding across Product Management, Engineering, Operations, and partner teams.

Your experience should include...

• 5+ years managing cross-functional technical programs across engineering, product, QA, and operations.
• Deep understanding of the software development lifecycle, architecture patterns, engineering practices, and system design fundamentals.
• Proven experience driving programs with measurable business outcomes, including leading major product launches and managing complex API and integration projects.
• Skilled in project planning, execution, dependency management, and proactively mitigating technical/operational risks.
• Experienced in optimizing workflows (Agile, Scrum) and translating complex technical concepts for non-technical partners.

You might also have...

• Bachelor’s degree or equivalent experience in Computer Science, Engineering, or a related technical field; advanced degrees (MBA, MS) may substitute for some experience.
• Professional certifications in project/program management methodologies (e.g., PMP, Scrum Master).
• Experience with marketing technology platforms such as Salesforce Marketing Cloud, Message-Gears, or similar tools.

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits, including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also adopt our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunities more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and lead their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences, and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion, and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report ,which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be effective, please get in touch with [email protected]. 

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.