Senior Talent Acquisition Specialist

ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. Our mission as a company is to build world-class software that increases the quality of life for seniors and improves clinical, business, compliance, and operational performance for our clients.

Our ECP team is purpose-driven, collaborative, high-performing, and passionate about building software that makes a real impact. Over the past several years, ECP has undergone significant growth across our customer base, product, and team. As we scale, we are intentional about building a high-performing, data-driven, and efficient hiring engine that can support rapid growth while maintaining a strong culture.

The Opportunity:

We are seeking a Senior Talent Acquisition Specialist who will serve as both a full-cycle recruiter and a process optimizer. This role will partner closely with the Head of People Operations and hiring leaders to build structured, scalable, and AI-enabled recruiting practices that improve quality of hire and increase hiring velocity.

This is a perfect role for someone who thrives in a fast-paced “start-up” culture, who loves to recruit and wants to make a meaningful impact on a business. You’ll have the opportunity to bring new ideas forward and build technology-forward recruiting processes that modernize how talent is assessed and selected in a growing SaaS organization.

While ECP is a fully remote company, we are looking for someone located within driving distance to Milwaukee, who is able to meet with the team on-site once per quarter (on average).

Responsibilities:

• Process Optimization & Recruiting Operations
• Research and recommend tools, best practices, and processes to elevate the recruiting function
• Leverage AI-powered sourcing, screening, and evaluation tools to increase efficiency and address process bottlenecks
• Maintain data integrity in our ATS and support tracking metrics
• Provide regular reporting and insights on pipeline health and time-to-fill
• Design and implement interview scorecards aligned to role requirements and company values
• Audit scorecard effectiveness and adjust based on hiring data and performance outcomes
• Build documentation and playbooks for repeatable hiring practices
• Build a knowledge base for recruiting team members and hiring managers
• Support employer branding efforts (LinkedIn, Glassdoor, job boards, referral programs)
• Recruiting
• Manage full-cycle recruitment for a range of roles (GTM, Engineering, Product, Customer Experience, G&A)
• Partner with hiring managers to define role scope, competencies, and interview processes
• Conduct initial Zoom video screens, and guide candidates through a smooth and engaging interview process
• Create compelling job postings and outreach messaging that reflect our brand and values
• Build and maintain a strong pipeline of high-caliber professionals to ensure a steady flow of top talent for current and future hiring needs
• Lead offer process, including compensation alignment and closing strategy
• Deliver a high-quality, responsive, and professional candidate experience
• Conduct market research on compensation, advising hiring managers on salary and pay band expectations
• Stay informed on hiring trends, talent market conditions, and best practices in recruiting

• Bachelor's degree
• At least 3 years of experience recruiting technical roles (Software Engineers, QA, etc.)
• 2+ years of recruiting experience in a SaaS or high-growth environment
• 2+ years of experience recruiting in-house preferred
• Strong understanding of full-cycle recruiting, sourcing strategies, and interview best practices
• Experience working with and optimizing an ATS
• Experience using AI tools and technology to improve efficiency and scalability
• Familiarity with structured interview frameworks and scorecards
• Excellent interpersonal, organizational, and communication skills
• Ability to thrive in a fast-paced, growing and evolving environment where you wear multiple hats
• Ability to partner effectively with hiring managers and senior leaders
• Proven ability to successfully manage multiple projects and/or competing priorities simultaneously
• High ownership, accountability, attention to detail, and strong operational discipline
• Ability to work independently and as part of a collaborative team