Senior Systems Engineer (App/Ops)

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:

As a member of the mid-range operations and maintenance team for the Electronic Federal Tax Payment System (EFTPS), your primary responsibility is to ensure the continuous good health of the production EFTPS applications. You will work closely with the development team to manage fixes, design, and implement application build and deployment solutions. Your role is crucial in maintaining proper monitoring, scalability, and resiliency across all environments from test to production.

What you’ll do:

• Manage and participate in monthly OS patching, primarily in Linux, Unix, and AIX.
• Support applications using JAVA (ability to read code, not develop), Unix, SQL, deployment utilities, and systems administration.
• Document technical manuals, playbooks, and coordinate inter-departmental activities.
• Manage the operations and monitoring of applications and infrastructure from development to production.
• Ensure all environments meet scalability and resiliency requirements.
• Support both customer-facing and internal applications.
• Monitor submitted tickets; assign, escalate, and communicate as required.
• Participate in rotating on-call support duties.

Experience you’ll need to have:

• 6+ years of experience supporting enterprise-level applications and their infrastructure.
• 5+ years of experience patching Linux, Unix, or AIX operating systems.
• Bachelor's degree in a related field or an equivalent combination of education, military, and work experience.

Experience that would be great to have:

• Experience with API architecture, java applications, and IBM Websphere.
• Experience troubleshooting issues by examining only log files, an understanding of network architecture for distributed systems,
• Working knowledge of SQL and procedural SQL, IBM’s Sterling File Gateway, IBM’s DevOpsDeploy deployment tool, Splunk, Dynatrace, Service Now, and Moogsoft.
• Experience with Windows Server 2022 operating system, Microsoft IIS, and .NET.

Important info about this role:

• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
• In order to be considered, you must be legally authorized to work in the U.S. without the need for visa sponsorship, now or in the future.

How you'll work:

• This role requires being on-call during non-standard and/or overnight hours on a rotational basis.
• This role requires use of a computer and audio equipment.

Salary Range

These pay ranges apply to employees in Colorado, Hawaii, Massachusetts, Nevada, Rhode Island and Washington. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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