Senior Solutions Manager, Data Cloud Applications

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

THE ROLE

Zeta Global is seeking a Senior Solutions Manager for our Data Cloud Applications team to drive operational excellence, client support, and solution innovation. The Senior Solutions Manager will play a pivotal role in driving Zeta’s most critical agency platform partnerships; overseeing strategic development, managing both strategic and tactical day-to-day initiatives and influencing the product roadmap by identifying gaps, needs and opportunities emerging from client partnerships.  This role provides critical leverage to the team by supporting projects related to knowledge sharing, training & development and operational execution. The Senior Solutions Manager will work closely with Zeta’s key partners to help win new business, grow existing accounts, and maintain their competitive edge. They will have the autonomy to develop unique working models that best fit their strengths and workflow preferences while maintaining strong collaboration with the broader Zeta team and client stakeholders. The Senior Solutions Manager will play a key role in informing Zeta’s product roadmap by capturing client feedback and identifying opportunities for greater efficiency and effectiveness. Success in this role will be measured by the ability to deliver on critical client requests and contribute meaningfully to client satisfaction and long-term growth.  

RESPONSIBILITIES

• Develop a comprehensive understanding of the Zeta Data Cloud Identity Graph, attributes, and signals to support audience curation and data-related inquiries  
• Demonstrate a deep understanding of Zeta’s Opportunity Explorer solutions, with the ability to demo these solutions internally and externally  
• Identify strategic opportunities from Data Cloud Intelligence Solutions and present actionable findings to client stakeholders during insight readouts 
• Act as a primary point of contact for Data Cloud-related questions from client account teams, providing accurate and timely support 
• Offer strategic, proactive recommendations during RFP responses, identifying creative applications of Zeta’s identity, intelligence, and activation solutions to differentiate client proposals 
• Train client account teams on how to leverage Data Cloud Intelligence Solutions, enhancing client teams' ability to independently utilize platform features  
• Support day-to-day Data Cloud operational requests, ensuring smooth and accurate execution of client initiatives  
• Independently kick off and troubleshoot Data Cloud reports, ensuring timely and successful delivery to stakeholders 
• Audit and maintain client accounts, verifying that all requested solutions are accurately loaded and active 
• Capture client needs and feedback that align with the Zeta product roadmap, acting as a liaison between client teams and Zeta’s Product teams 
• Advocate for client-driven enhancements, ensuring client needs are communicated clearly to influence future platform developments  

QUALIFICATIONS

• 5+ year of experience in a client-facing solutions, strategy, or account management role within an advertising agency or marketing technology environment 
• Deep understanding of the advertising agency landscape, including campaign management, media planning, and data-driven marketing strategies  
• Proven track record of success in a fast-paced, entrepreneurial environment, with real-time impact on business outcomes 
• Highly organized and detail-oriented, with demonstrated ability to manage multiple projects and prioritize effectively under dynamic conditions  
• Strong analytical skills, comfortable with quantitative analysis and data interpretation 
• Ability to translate complex data findings into clear, concise, and compelling narratives tailored to executive and agency audiences 
• Exceptional presentation skills, with the ability to deliver clear, persuasive presentations to both internal and external stakeholders 
• Creative problem-solver who can think outside the box to develop innovative solutions for clients and agency partners 
• Collaborative leader and team player with strong independent working skills; self-motivated and dependable in driving initiatives forward 
• Proficient in Excel (VLookups, Pivot Tables, Logic-based queries, data cleaning & filtering)  
• Expert in Microsoft PowerPoint for professional, executive-level client presentations   

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $80,000 - $100,000, depending on location and experience. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

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