Rootly Logo

Rootly

Senior Solutions Engineer

Reposted 11 Days Ago
Remote
3 Locations
Mid level
Remote
3 Locations
Mid level
As a Senior Solutions Engineer at Rootly, you'll enable customer success by leveraging your technical expertise with API and Terraform, while supporting sales processes.
The summary above was generated by AI

About Rootly

At Rootly, we are a mission to be the go-to way companies respond when things go wrong, helping every organization be more reliable. We do this by building an industry leading incident management platform that allows companies around the world consistently and quickly resolve incidents. We are not simply transforming an industry, we are carving an entirely new +$B segment ourselves and need incredible talent to achieve this ambitious goal together.

Customers love Rootly. Some of the fastest growing companies around the world such as NVIDIA, Figma, Canva, Tripadvisor, Squarespace and more rely on Rootly to power their critical incident management process. They obsess over our delightful enterprise-ready platform and unique partnership model. See why our customers have reviewed us 5 stars on G2.

Investors love Rootly. We are backed by some of the most respected funds in the world from Y Combinator to operators like the CTO of Dropbox and GitHub. We'd be happy to disclose our entire funding and profitability picture live during the interview. As a culture we relentlessly put transparency first. We conduct monthly financial reviews as a team so everyone has a pulse on the health of the business and publish what we are building in our weekly changelog.

About the Role

Join our Sales Solutions Engineering team to serve as technical gurus and advocates in our customer's journey with Rootly to success and beyond. As a Solutions Engineer, you'll be a critical player in the enablement and growth of our customers with Rootly.

If you are a developer or a technologist who loves talking tech and working closely with customers from all industries, who possess a problem-solving can-do approach, and who is looking to join a team that delivers real value through an amazing product, we're looking for you!

The Ideal Candidate

  • 3+ years of experience as a Solution Engineer, Sales Engineer, or Software Engineer with a passion for working with customers.
  • Strong knowledge of APIs and Terraform.
  • Understanding of sales processes in a high transaction sales environment.
  • Ability to prioritize responsibilities while adapting to a rapidly changing environment.
  • Excellent communication and presentation skills, capability to interact, communicate and build relationships with other engineers, at all levels of an organization.

Benefits

  • Comprehensive medical, dental, and vision
  • 3 weeks vacation + unlimited sick/mental health days + company-wide shutdown EOY
  • M2 MacBook Pro of choice
  • $1,000 for health and wellness
  • $1,000 for home office
  • $1,000 for visiting a teammate located in a different geography
  • WeWork membership
  • Weekly happy hour on Friday
  • Learning and advancement budget at your discretion
  • Annual retreat - at least once a year we gather together in person 🏝️
  • Ground floor opportunity to be an early member of a fast growing venture-backed startup


Rootly is an equal opportunity employer. We aim to create an environment where every team member at Rootly feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Top Skills

APIs
Terraform

Similar Jobs

Yesterday
Remote
Hybrid
United States
208K-271K Annually
Senior level
208K-271K Annually
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
As a Senior Solutions Engineer, you will advise clients on security solutions, guide prospects through sales engagements, understand IT landscapes, and articulate product benefits.
Top Skills: CasbCloudflare OneDlpDnsEmail Security SolutionsOtpRemote Browser IsolationSAMLSaseSecure Web GatewaySIEMVpnZero Trust Networking
2 Days Ago
Remote
San Francisco, CA, USA
116K-187K Annually
Senior level
116K-187K Annually
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Design and manage AV solutions for conference and studio spaces, ensuring optimal operation, vendor management, and project leadership within corporate environments.
Top Skills: Neat Video Conferencing HardwareQsysZoomZoom Rooms
2 Days Ago
Remote
2 Locations
92K-171K Annually
Senior level
92K-171K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Senior Solutions Engineer supports sales by aligning technical solutions with customer needs, presenting products, and building relationships. Responsibilities include conducting demos, contributing to technical collateral, and engaging with various stakeholders.
Top Skills: AWSAzureGCPJavaJSONLdapSQLXML

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

  • Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
  • Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
  • Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
  • Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account