Senior Solutions Engineer, Americas Ecosystem

Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data - globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure - including USDC, a blockchain-based dollar - helps businesses, institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology.
What you'll be part of:
Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values : High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder.
What you'll be responsible for:
You will design and help customers implement complex and business-critical solutions. As a member of the broader business team, you will play an integral role in executing our solution validation processes across the entire customer lifecycle. From discovery calls to post-sales support and implementation, you will partner with prospects and clients and guide them along their technical evaluation of Circle's suite of products and services. You will help develop customized PoCs, solution diagrams, and implementation plans and reviews that articulate the value of Circle's technology for our customers. You will heavily collaborate with our Product and Engineering teams to provide market feedback and analysis that will influence our product roadmap. Most importantly, you will set the foundation for long-term, successful customer relationships that rely on Circle's technology and future innovation to grow their business.
What you'll work on:

• Partnering with Circle's sales executives and owning all technical aspects of the prospective client engagement.
• Leading technical discovery calls to capture requirements, feature requests, and design elements.
• Explaining and demonstrating Circle's products to prospective clients to craft a solution that meets the clients' desired requirements.
• Unlocking deals by designing technical client solutions and collaborating across functions to navigate around potential product gaps.
• Working with product, design, and engineering teams to prioritize high impact feature requests, implementation audits, and deployment verifications.
• Partnering with Circle's partner managers and owning all technical aspects of the client engagement post-sales.
• Gathering market feedback and sharing with internal stakeholders, including product and engineering.
• Building and maintaining an internal knowledge base with information about current and future products.
• Building and maintaining a broader ecosystem knowledge base about current and future iterations of Web3 technology and advancements.
• Consulting with internal and external stakeholders about Circle's products and solutions.
• Being a subject matter expert in nuances of different blockchain ecosystems.

What you'll bring to Circle:

• 5+ years experience as a Solutions Engineer, Sales Engineer, Solution Architect, Pre-Sales Consultant, Product Manager, or similar at a B2B SaaS organization.
• You are exceptionally good at simplifying complex topics, and structuring solutions in easily understood, yet comprehensive terms.
• Excellent communication, storytelling, and presentation skills at multiple levels of the organization.
• You are a real generalist who cracks problems with creative solutions.
• You are client-centric and seen as a reliable cross-functional partner for sales, client success, and product executives.
• A successful track record of scoping, designing, and validating technical solutions for large enterprise organizations.
• Hands-on experience in testing APIs, querying databases, drafting technical flow charts, and using developer tools.
• Experience working with developers on implementing, integrating, and building SaaS-based products.
• A strong interest in blockchain solutions and, preferably, a background in Fintech.
• You have an entrepreneurial drive and enjoy moving at a fast pace, building strong cross-functional relationships, and helping clients thrive.
• Occasional travel will be required.
• Proficiency in Google Suite, Slack, and Macbook preferred.

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.
Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.
Base Pay Range: $145,000 - $192,500
We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.
Should you require accommodations or assistance in our interview process because of a disability, please reach out to [email protected] for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.
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