Senior Software Engineer

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

At Stord, we believe in product-centered engineering - engineers who don't just build what they're told, but actively contribute to the future of our products through technical innovation and customer-focused thinking. You'll be expected to provide input on product strategy, leveraging your technical expertise to identify opportunities and help guide product evolution.

This role will collaborate with the product development teams responsible for building, maintaining, and owning Stord's Order Management System (OMS), Transportation Management System (TMS), Warehouse Management System (WMS), and the Consumer Experience (CX) platform.

• Technical Impact & Growth: Opportunity to work on foundational systems that drive revenue and company success while developing your expertise in cutting-edge technologies

• Collaborative Environment: Work alongside experienced engineers in a supportive environment that values knowledge sharing and continuous learning

• Product Ownership: Play an important role in building and maintaining critical software products at Stord, with direct impact on system reliability and performance

Technical Execution:

• Write high-quality, maintainable code in Elixir/Phoenix

• Build and maintain scalable, fault-tolerant systems leveraging Elixir's concurrency model

• Contribute to robust data pipelines for data ingestion, processing, and transformation

• Help ensure the performance, reliability, and security of distributed systems

• Work with GCP cloud services and modern infrastructure practices

• Implement event-driven architectures and real-time system components

Collaboration & Technical Contribution:

• Collaborate on technical decisions and contribute to architectural discussions

• Participate in code reviews and help maintain high standards for code quality

• Work within a team environment to build scalable systems

• Contribute to technical documentation and knowledge sharing initiatives

General Responsibilities:

• Technical Contribution: Contribute to technical direction and implementation across engineering teams, following established best practices and architectural patterns

• System Implementation: Help design and implement scalable, reliable, and secure system components, maintaining focus on code quality and maintainability

• Problem-Solving: Tackle complex technical challenges, contributing innovative solutions and efficient implementations

• Learning & Growth: Continuously develop your skills and contribute to a culture of learning and knowledge sharing within the team

• Cross-Functional Work: Collaborate with Product, Design, and other stakeholders to deliver high-quality features and technical solutions

• Code Quality: Uphold high standards for code quality, testing, and software development practices through peer review and testing

• Team Initiatives: Contribute to team technical initiatives and help improve processes, tools, and technologies

Experience:

• 5+ years of experience in software engineering, with 2+ years of focused experience with the Elixir programming language

• Experience building and maintaining distributed systems in production environments

• Solid understanding of functional programming principles and concurrent system design

• Experience with cloud platforms, preferably GCP

• Experience working with data pipelines and processing systems

• Demonstrated ability to learn and adapt to new technologies

• Experience working with high-throughput systems

Technical Skills:

• Strong proficiency in Elixir/Phoenix and familiarity with the OTP (Open Telecom Platform) ecosystem

• Understanding of data engineering principles and practices

• Experience with database systems and event streaming platforms

• Experience with containerization (Docker) and orchestration (Kubernetes)

• Knowledge of distributed system patterns and microservices architecture

Collaboration and Communication:

• Strong communication skills with ability to explain technical concepts clearly

• Ability to work effectively in collaborative, cross-functional teams

• Ability to translate business requirements into technical solutions

• Willingness to learn from and mentor other engineers

Bonus Points:

• Previous startup experience

• Previous logistics or supply chain experience

• Familiarity with front-end technologies (React, TypeScript)

• Experience with Order Management Systems (OMS), Warehouse Management Systems (WMS), or Transportation Management Systems (TMS)

• Experience with GenServer patterns and building fault-tolerant systems

• Experience with Phoenix LiveView and real-time web applications

• Knowledge of Erlang/OTP supervision trees and distributed Erlang clusters

• Experience with message queues and event streaming (Kafka, RabbitMQ, etc.)

• Experience with observability and monitoring tools (Prometheus, Grafana, etc.)

• Contributions to open-source Elixir projects or the broader community