Senior Social Commerce Manager

LiveCraft is a social commerce agency that launches, scales, and optimizes brands' social-selling presences. We activate custom programs that build genuine connections and drive content-led sales on platforms like TikTok Shop, Amazon, Twitch, and more. We specialize in areas like content creation, end-to-end livestream services, affiliate program management, and marketplace logistics.

LiveCraft is a division of Podean, an award-winning Marketplace Marketing agency.

We are seeking a Senior Social Commerce Manager to lead key client relationships, operationalize workflows, and unlock opportunities for agency and client growth. In this role you’ll collaborate closely with the Managing Director and core leadership team to help craft the future of LiveCraft.

What You’ll Do:

• Own and grow client relationships, serving as a trusted advisor and strategic partner to brand stakeholders.
• Create and present compelling client proposals, pitch decks, and Statements of Work that drive new business and expand existing engagements.
• Translate client goals into actionable social commerce strategies, and lead cross-functional teams to deliver exceptional results.
• Drive operational excellence by building scalable processes, systems, and workflows that increase efficiency and profitability.
• Collaborate with creators and affiliate partners, ensuring content quality, brand alignment, and high performance outcomes.
• Collaborate with LiveCraft and Analytics teams to lead reporting and analytics efforts, using data to guide strategic insights and optimization strategies that deliver clear business impact.
• Stay ahead of emerging trends in social commerce, creator economy, and apply them to client and agency growth strategies.
• Support leadership in identifying new service offerings, revenue streams, and opportunities to evolve the agency.
• Assist in managing relationships with TikTok Affiliates and content creators to onboard them for brand activations, facilitate communication and assure they are delivering the highest quality content for our brand partners.

What We’re Looking For:

• 5-8+ years of experience in influencer/affiliate marketing, or social agency, ideally with an emphasis on social commerce.
  
• Proven experience managing clients and driving account growth.
• Understanding of social commerce platforms (especially TikTok Shop), creator programs, and performance content strategies.
• Excellent writing and presentation skills, able to distill complex ideas into compelling narratives and decks.
• Strong organizational and operational mindset, ability to lead multiple accounts and projects without sacrificing quality.
• Comfortable interpreting data and translating insights into strategy.
• Entrepreneurial spirit with a bias for action and continuous improvement.
• Passion for TikTok, the creator community and relationship building
• Experience working with influencers or content creators preferred

What We Offer:

• Opportunity to grow in a rapidly evolving field at the intersection of social media and commerce
• Collaborative team environment with mentorship from experienced professionals
• Exposure to diverse clients and campaigns across industries
• Professional development opportunities and training on emerging platforms and tools
• Competitive salary and benefits package

If you're passionate about social commerce, have a data-driven mindset, and thrive in a fast-paced environment, we'd love to hear from you!