Senior/Staff+ Site Reliability Engineer I - Observability

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated,  purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.

Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About the Role:

The Observability team within the Site Reliability Engineering (SRE) organization at Crusoe Energy Systems is responsible for building, maintaining, and continuously improving our advanced observability stack. As a Senior/Staff SRE, your day begins with a review of overnight alerts and system performance metrics to ensure everything is running smoothly. You will collaborate with your team in a morning stand-up meeting to discuss ongoing projects, recent incidents, and priorities for the day. Your tasks might include automating routine processes, analyzing system logs, and developing tools to enhance our monitoring capabilities. You'll spend part of your day working closely with software engineers, advising on best practices for resilient code and reviewing changes before deployment. Regularly, you will engage in incident response drills, post-mortems, and root cause analysis sessions to learn from past issues and prevent future ones. Throughout the day, you will stay focused on maintaining high SLIs and SLOs, ensuring that our infrastructure remains robust and reliable for our customers. By day's end, you will document your work, share insights with your team, and plan for the next day's challenges, always with a customer-centric mindset.

What You'll Be Working On:

• Observability Stack Management: Help manage, maintain, and improve the observability stack, ensuring all systems are operating optimally. 

• Collaboration and Integration: Work closely with software engineering teams, helping them integrate observability best practices into their software lifecycle and guiding them on using analytics to pinpoint performance issues and optimize reliability. 

• Development and Deployment: Develop and deploy new monitoring capabilities, enhance telemetry infrastructure, and improve integration frameworks and libraries. 

• Tooling and Automation: Write tooling and automation to support the observability platform and its users. 

• Performance Analysis: Help teams analyze telemetry data to gain valuable insights into system performance and reliability. 

• Continuous Improvement: Identify opportunities to refine our observability stack, continuously improving its capabilities and usability. 

• Documentation and Knowledge Sharing: Document work, share learnings with the team, and plan ahead. 

• Team Collaboration: Collaborate with teammates during stand-ups to discuss ongoing projects, recent insights, and priorities for enhancing observability tools and workflows.

What You'll Bring to the Team:

• 12+ years of professional SRE experience

• 12+ years of experience contributing to architecture and design (architecture, design patterns, reliability and scaling) of new and current systems

• Bachelor's Degree in Computer Science or related field, or 15+ years relevant work experience

• Solid understanding of infrastructure design, including the operational trade-offs of various designs

• Experience writing high quality code with at least one programming language (Python, Go, or similar)

• Experience building with modern infrastructure tools such as Docker, Kubernetes, Ansible, Cloud Formation, Terraform

• Experience building with modern CI/CD practices and build systems, such as GitLab CI/CD, CircleCI, GitHub Actions

• Experience with logging, monitoring and alerting systems and tools

• Experience with Unix/Linux environments

• Experience with TCP/IP and network programming

• Experience with information security best practices

• Excellent communication skills

• Must be able to pass a background check

• Embody the Company values

Benefits:

• Industry competitive pay

• Restricted Stock Units in a fast growing, well-funded technology company

• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

• Employer contributions to HSA accounts

• Paid Parental Leave

• Paid life insurance, short-term and long-term disability

• Teladoc

• 401(k) with a 100% match up to 4% of salary

• Generous paid time off and holiday schedule

• Cell phone reimbursement

• Tuition reimbursement

• Subscription to the Calm app

• MetLife Legal

• Company paid Commuter FSA benefit of $200 per month

Compensation Range

Compensation will be paid in the range of up to $250,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.