Senior Services Executive

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We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

As a Senior Services Executive in our Diversified Industries group, you will serve as a high-impact Trusted Advisor and the strategic bridge between our Customers, Account Executives, and our broader Customer Experience organization. The Diversified Industries team supports a massive variety of sectors—ranging from Retail and Tech to Manufacturing and Professional Services—ensuring that every customer, regardless of their field, is set up to achieve maximum value from our platform.
Our team plays a critical role in connecting services and sales organizations. We don’t just support subscription sales; we differentiate our brand by showcasing our unique methodology and ensuring customers are positioned for long-term success. We are brand ambassadors who operate with integrity, protecting our proven track record of customer satisfaction while driving the adoption of new innovations across a wide-ranging portfolio of businesses.

About the Role

In this role, you will lead the planning and execution of Professional Services business development and Go-To-Market (GTM) strategies for our Diversified Industries segment. You will be a key member of the Field Services team, working across various direct and indirect sales motions to help prospects visualize their journey from contract signature to "Go-Live" and beyond.

Leveraging your experience in consulting sales and delivery management, you will help prospects build a roadmap for Value Realization. This includes providing guidance on change management, resource modeling, and digital transformation timelines. You will position our SaaS solutions as the modern alternative to legacy systems and act as a specialist in our innovative deployment methodology. If you are a self-starter who is passionate about guiding customers through complex transformation journeys in a fast-paced, multi-industry environment, this is the place for you.

• Strategic Positioning: Deeply understand the competitive landscape across multiple industries to effectively position the value of our Global Services and packaged offerings.

• GTM Collaboration: Partner with Account Executives, Pre-sales, and Customer Success Managers to determine the services strategy for both strategic net-new acquisitions and base accounts.

• Consultative Selling: Act as the GTM lead for showcasing the impact of our full portfolio of service offerings, conducting discovery sessions that uncover unique business drivers across different industry verticals.

• Roadmap Development: Qualify and lead transformation strategies for prospects, including the creation and validation of detailed proposals, resource estimates, and high-level project plans.

• Value Realization: Help customers plan for a successful roadmap that includes advisory on driving change, resource optimization, and long-term platform consumption.

• Partner Synergy: Nurture mutually beneficial relationships with our ecosystem of Service Partners to ensure unified delivery and project health.

• Contractual Leadership: Lead, negotiate, and close Professional Services Agreements (PSAs), Statements of Work (SOWs), and respond to complex RFIs/RFPs.

• Pipeline Management: Maintain expert-level accuracy in forecasting and pipeline management to support the growth of the Diversified Industries business.

About You

• The Track Record: You have a proven, successful background in Professional Services sales, specifically within the ERP, HCM, or Financial Management or similar space.

• Delivery DNA: You aren't just a "seller"—you understand the mechanics of project delivery. You have hands-on experience managing or participating in complex implementation projects (e.g., HR, Payroll, Finance, or Analytics).

• Strategic Architect: You excel at creating and managing complex deal strategies. You know how to navigate sophisticated procurement cycles and are comfortable authoring and negotiating SOWs and PSAs.

• Industry Agility: Since you’ll be covering Diversified Industries, you are a quick study who can pivot your messaging to meet the unique needs of a retailer one day and a tech firm the next.

• Collaborative Leader: You are a self-starter who thrives in a "team sport" sales environment, working seamlessly with Account Executives, Partners, and Customer Success to drive long-term value.

• Communication Pro: Whether you’re leading a discovery session or responding to a complex RFP, you communicate with clarity, authority, and a "trusted advisor" mindset.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.UT.Home Office

 

Primary Location Base Pay Range: $143,000 USD - $214,600 USD

 

Additional US Location(s) Base Pay Range: $143,000 USD - $214,600 USD

Additional Considerations:

If performed in Colorado, the pay range for this job is $143,000 USD - $214,600 USD based on min and max pay range for that role if performed in CO.

04/30/2026

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

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