This role focuses on designing and delivering impactful learning programs for Sales and Customer Success teams, ensuring their effectiveness and alignment with business goals.
Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.
With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!
About the Role
We are looking for an experienced Enablement Program Manager to join our Revenue Enablement team. In this role, you will design, deliver, measure, and optimize our Onboarding Program for all roles under the Sales and Customer Success department — empowering them to start their Attentive journey with the confidence and knowledge to succeed. You will partner cross-functionally with Revenue Leadership, Field Enablement, Revenue Operations, and other stakeholders to ensure new hires are supported with compelling content, practical frameworks, and engaging training that helps prepare them for the field. You will own the in-depth development and continuous iteration of our core onboarding program, streamlining its delivery mechanisms, success metrics, and feedback loops. The ideal candidate will masterfully balance building a scalable program while tailoring content for specific roles to ensure maximum impact.
What You’ll Accomplish
- Develop high-impact onboarding programs for new team members.
- Collaborate with Revenue leadership to conduct needs analyses, and design and deliver effective curriculum and content that aligns with strategic business goals.
- Produce valuable training, documentation, tutorials, workshops, resources, etc. that enable new joiners to successfully drive outcomes with customers and prospects.
- Manage projects that are assigned to you, including executing and delegating project tasks, creating timelines, and ensuring deliverables are up to quality standards with the goal of improving the effectiveness of the intended audience and meeting revenue targets
- Define and monitor key performance indicators to measure and report on the effectiveness of our onboarding programs.
- Establish effective communication and reporting channels with revenue leadership and cross functional teams across the organization
- Partner with Learning Experience Designers to inform on materials needed for curriculum such as eLearning, video, or other multimedia assets
Your Expertise
- Minimum of 5 years of total professional experience (Sales or CS experience a plus).
- Minimum of 3 years experience in Revenue Enablement, Training, Program Management, or related field.
- Proven ability to design, deliver, and scale onboarding or everboarding programs with measurable outcomes.
- Excellent written, visual, and verbal communication skills, with the ability to effectively communicate complex concepts and ideas to an executive audience.
- Data-driven mindset with a proven track record of using metrics to inform decisions and iterate on learning programs.
- Strong cross-functional project management and organizational skills, with the ability to manage multiple projects and priorities simultaneously.
- Familiarity with enablement tools and technologies such as Highspot, Salesforce, Catalyst, Confluence, Rise Articulate 360, Looker, MixMax, Outreach, etc.
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $105,600 - $132,000 annually + equity + benefits
- Equity is a substantial part of the total compensation package
- Our salary ranges are determined by role, level and location
#LI-JH1
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
Top Skills
Articulate
Catalyst
Confluence
Highspot
Looker
Mixmax
Outreach
Rise
Salesforce
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