Senior Quality Assurance Engineer

Overview
Corporate Tools is hiring a Sr. Quality Assurance Engineer. You will be a traditional company employee. This is a remote position, but if you're near one of our local offices, you're welcome to come hangout with us in-office as well. Our main offices are in Post Falls, ID, and Spokane, WA; we also have satellite offices in Austin, TX, and Salt Lake City, UT. You'll be working 40 hours a week and, of course, enjoy great company benefits.
As a Senior Quality Assurance Engineer at Corporate Tools, you'll help us build better software by senioring (we know it's not a word, but you still get it) our QA efforts with a thoughtful, hands-on approach. You'll collaborate closely with developers, product managers, and designers to ensure our web and software products meet high standards of usability, reliability, and overall quality. You'll take the lead on creating and maintaining meaningful automated test suites, and you won't hesitate to dig into a manual test when it makes sense. You'll work in an agile environment, helping us scope and test new features, squash bugs, and build testing into the development process from the ground up-not as an afterthought. You'll also serve as a mentor and resource for your fellow QA engineers, sharing best practices and helping us all level up. Most importantly, you'll bring curiosity, care, and a strong sense of ownership to everything you do.
Wage
Up to $120,000 / year
Benefits

• 100% employer-paid medical, dental and vision for employees
• Annual review with raise option
• 22 days Paid Time Off accrued annually, and 4 holidays
  • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
  • The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
• Paid Parental Leave
• Up to 6% company matching 401(k) with no vesting period
• Quarterly allowance
  • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
• Open concept office with friendly coworkers
• Creative environment where you can make a difference
• No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
• Trail Mix Bar - oh yeah

Responsibilities

• Conducts Agile QA for bugs and stories completed by the development team.
• Conducts regression tests against software applications.
• Build proficiency in writing and maintaining automated tests.
• Identify, document, and track defects and issues, providing clear and detailed descriptions with steps to reproduce and their potential impact on end-users.
• Evaluate the user experience of products, providing feedback on usability and accessibility of new and existing features.
• Anticipate impacts of new features beyond ticket acceptance criteria and develop appropriate edge case tests.
• Prior to large feature or product releases, collaborate closely with product teams to plan and implement thorough testing.
• Analyze common bugs found through QA processes and work with software and frontend devs to address them in earlier phases of the development process.
• Act as a mentor and lead by example, demonstrating effective testing, communication and ticket management techniques.

Requirements

• A bachelor's degree in a technical field or equivalent certification (e.g. ISTQB).
• At least 4 years of experience in leading testing efforts for complex software or web products, including test planning and execution.
• Experience writing and maintaining large, automated test suites.
• Familiarity with CI/CD pipelines, Agile methodologies, and Version Control Systems like Git.
• Proficiency with technical tools used for testing (e.g. Android Studio, Selenium, Playwright, Appium, Postman).
• Knowledge of SQL for database testing and verification.
• Able to work in an agile environment with a focus on continuous integration.
• Strong communication skills and attention to detail.
• Experience mentoring/coaching in a technical environment.
• Experience using Jira and Confluence to track and communicate actions, priorities, and goals.

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Senior Quality Assurance Engineer
Remote | Post Falls, ID | Spokane, WA | Salt Lake City, UT | Austin, TX
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Why Work Here
You get a weird sense of joy from finding bugs-not because you like breaking things, but because you love making them better. You think testing isn't something tacked on at the end-it's baked in from the start. You're not into drama, but you are into delivering solid, working software with as few surprises as possible. You like working with smart, quirky people who care more about doing good work than inflating job titles. You're comfortable being the person who asks, "Hey... what happens if we click this 47 times?" And when the answer is "it crashes everything," you're already writing a ticket-with steps to reproduce and maybe a GIF, because why not? You're not afraid to learn, teach, ask questions, or push back when something doesn't "click" right. You take your work seriously-but not yourself.