Senior QA Automation Engineer

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

Guild Mortgage is seeking a highly motivated and experienced Senior QA Automation Engineer to contribute to our quality assurance efforts across various mortgage technology systems. This role will focus on driving the development and execution of comprehensive test automation strategies, ensuring the delivery of high-quality software solutions. The ideal candidate will possess a strong technical background and a deep understanding of the mortgage industry.

Compensation

This role is an exempt position with a targeted salary range of $94,000 - $136,000 annually.

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

Essential Functions

• Ability to work closely with other agile team members in the development of automated test suites, execute and identify potential quality risks.
• Analyze and decompose a complicated software system and design a test strategy to perform functional testing.
• Collaborate with team members to identify root cause and help determine potential solutions.
• Enable and ensure that team meets and exceeds expectations for all deliverable life cycles.
• Proactively inspect and adapt Engineering’s quality processes and tools.
• Assist and track on behalf of the system test team as needed for cross product end to end system testing. 
• Work with team members to adopt test-driven development techniques and ensure that the quality is built into the code. 
• Communicate with other agile teams as part of a shared responsibility for total product quality.
• Collaborate with team members to effectively analyze and isolate complex system level problems that extend past the reach of the product under test.
• Integrate test suites into the test management system and test harness.
• Identify and bring team focus to potential quality issues and work with the team to mitigate technical debt.
• Use metrics to measure where the team is versus where they should be in terms of quality.
• Perform other duties as assigned.

Qualifications

• Bachelor's Degree in Computer Science, Software Engineering, a related field commensurate work experience, preferred.
• Minimum five years' experience in QA Automation roles, with a proven track record of success in test automation. 
• Seven years' experience in IT QA roles.
• Certifications in software testing or quality assurance, preferred.
• Expertise in designing and implementing test automation frameworks.
• Proficiency in multiple programming languages (e.g., Java, Python, JavaScript, C#).
• Strong experience with modern test automation tools and technologies.
• Experience with CI/CD pipelines and tools (Azure DevOps preferred).
• In-depth knowledge of API testing, performance testing, and security testing.
• Strong problem-solving and analytical abilities.
• Deep understanding of the mortgage industry and its regulatory environment.
• Strong knowledge of SQL and database testing.
• Experience with cloud-based technologies, preferably Azure.
• Preferred Skills:
• Experience with Azure cloud platform and related services.
• Experience with containerization and orchestration technologies (Docker, Kubernetes).
• Certifications in software testing or quality assurance.
• Experience with mortgage loan origination systems (LOS).
• Excellent verbal and written communication skills
• Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment
• Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
• Commitment to company
  • Customer Service - Proactive attention to each person
  • Integrity - Do and say what's right
  • Respect - Treat others with dignity
  • Collaboration - Listen and work together
  • Learning - Seek knowledge and strive for improvement
  • Excellence – Deliver the unexpected

Supervision

• Job Scope: Responsible for understanding the department/functional area objectives and goals and how own job contributes to achievement of these goals; may contribute insights and ideas on policies, processes, procedures, and efficiency; may recommend changes and enhancements based on analysis and evaluation of circumstances

• Complexity: Problems are often complex and specialized and may involve unprecedented circumstances; resolution requires investigation, analysis and review of professional/organizational standards

• Impact: Decisions and actions have an impact on the smooth operation and timeframes of the department, programs/projects; impact on the broader organization is generally indirect

• Interaction/Supervision: Acts as a mentor/guide to less experienced professional contributor staff in a similar role; works independently and only under general direction; guided by professional standards, desired outcomes, and project plan specifications

Requirements

• Physical: Work is primarily sedentary; mobility in an office setting.
• Manual Dexterity: Ability to operate standard office equipment and keyboards
• Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
• Environmental: Office environment – moderate noise, no substantial exposure to adverse environmental conditions.
• Mental: Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow. This role requires effective adaptation to workplace stressors, including customer service complaints, security responsibilities, and competing priorities. Must be able to adhere to process protocol. Must be able to apply established protocols in a timely manner.
• Schedules: Work is primarily performed during the business week, Monday - Friday.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.
Guild Mortgage Company is an Equal Opportunity Employer.

REQ#: SENIO017892