The Senior Provider Operations Associate manages all aspects of provider onboarding and compliance, ensuring operational excellence and high-quality healthcare delivery.
Curai Health is pioneering a new model of primary care, unlocked by AI, to address the biggest challenges in care delivery. By deploying machine learning into clinical workflows, Curai enables its dedicated, specially trained clinicians to deliver primary care to more people at a fraction of the cost.
Our company is remote-first, and we consider candidates across the United States. Our corporate office is located in San Francisco.
Senior Provider Operations Associate at Curai
The Senior Provider Operations Associate plays a critical role in ensuring that healthcare providers are appropriately onboarded, maintain compliance, and operate efficiently within the healthcare organization. They contribute to the delivery of high-quality healthcare services by managing the administrative and operational aspects of provider support.
We are seeking an experienced and detail-driven Senior Provider Operations Associate to play a key role in supporting and optimizing the operational excellence of our clinical organization. This position requires a strong understanding of provider lifecycle management, including onboarding, credentialing, licensing, enrollment, and compliance. The ideal candidate brings a proactive, solutions-oriented approach and demonstrates the ability to manage complex workflows, vendor partnerships, and cross-functional initiatives with minimal oversight.
Who You Are
While we value and consider applicants who meet the listed requirements, we also recognize that exceptional talent comes in various forms. If you have the skills, experience, and passion to excel in this role, we encourage you to apply. We welcome candidates who may not meet every requirement but can demonstrate their ability to thrive in this position.
What You’ll Do
Provider Lifecycle Management
• Lead and manage all aspects of the provider lifecycle from onboarding through offboarding, ensuring seamless operational execution, compliance, and a best-in-class provider experience.
• Partner with internal stakeholders and external vendors to oversee credentialing, licensing, and enrollment activities, ensuring all regulatory and organizational requirements are met.
• Monitor expirables and drive timely re-credentialing, license renewals, and payer enrollment to maintain continuous provider readiness.
Onboarding & Offboarding
• Own the onboarding experience for new healthcare providers by coordinating documentation, training, credentialing, and systems access to ensure a smooth start.
• Manage provider offboarding processes to ensure proper closure of credentials, system access, and state licensure compliance.
Credentialing & Licensing Oversight
• Serve as the primary liaison between internal teams and credentialing/licensing vendors to track progress, identify bottlenecks, and escalate issues as needed.
• Ensure credentialing and licensing documentation is accurate, up-to-date, and audit-ready at all times.
Compliance & Quality Assurance
• Monitor adherence to all relevant regulatory, payer, and accreditation requirements (e.g., NCQA, CMS, state licensing boards).Support audits, compliance reviews, and corrective action planning.
• Contribute to process improvement initiatives that enhance accuracy, efficiency, and compliance outcomes.
Operational Reporting & Analysis
• Develop and maintain key operational reports and dashboards, including onboarding progress, credentialing status, compliance tracking, and provider productivity metrics.
• Identify trends and provide actionable insights to improve processes and provider experience.
Cross-Functional Collaboration
• Partner closely with Clinical Operations, People Operations, and Business Operations to ensure alignment across teams.
• Act as a subject-matter expert on provider operations processes and assist with training junior staff or cross-functional partners.
Special Projects
• Lead or contribute to strategic projects that enhance provider operations infrastructure, systems, and processes.
What You’ll Need
• Associate Degree in healthcare administration, business, or a related field (or equivalent experience) required, Bachelor's degree preferred.
• 5+ years of experience in provider operations, credentialing, licensing, or healthcare administration.
• Strong working knowledge of healthcare compliance and regulatory standards (e.g., NCQA, CMS, payer enrollment).
• Proven ability to manage complex workflows and prioritize competing tasks in a fast-paced environment.
• Exceptional attention to detail, communication, and organizational skills.
• Proficiency with EHR systems, Symplr credentialing databases, and data management/reporting tools.
• Demonstrated ability to work independently while effectively collaborating across teams and departments.
What We Offer
• Culture: Mission driven talent with great colleagues committed to living our values, collaborating and driving performance
• Pay: Competitive compensation and stock
• Wellness: Unlimited PTO, flexible working hours and remote working options
• Benefits: Excellent medical, dental, vision, and flex spending plans.
• Financial: 401k plan with employer matching
The annual base salary range for this position is between $55,000-$65,000 annually. Stock grants also play a key part in any offer, they increase your overall compensation package significantly based on company success. Please note that the base salary range is a guideline, and individual total compensation will vary based on qualifications, skill level, competencies, and work location.
Curai Health is a startup with a small, but world-class team from high-tech companies, AI researchers, and practicing physicians, to team members from non-traditional career paths and backgrounds. We also have research partnerships with leading universities across the country and access to medical data that facilitates research in this space. We are a highly collaborative, data-driven team, focused on delivering our mission with funding from top-tier Silicon Valley investors including Morningside, General Catalyst, and Khosla Ventures.
At Curai Health, we are highly committed to building a diverse and inclusive environment. In keeping with our beliefs and values, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. To promote an equitable and bias-free workplace, we set competitive compensation packages for each position and do not negotiate on our offers. We are looking for mission-driven teammates, who embody our core values, and appreciate our transparent approach.
Top Skills
Data Management/Reporting Tools
Ehr Systems
Symplr Credentialing Databases
Similar Jobs
.jpg)
Consumer Web • Fintech • Mobile • Social Impact • Software
Oversee the loan management system, develop products, ensure compliance, drive payments infrastructure, and create a roadmap for long-term success.
Top Skills:
Audit CapabilitiesCompliance ToolsFinancial ServicesLoan Management SystemPayments Infrastructure
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Lead the PL Specialty portfolio, managing a team of Product Owners in a matrixed environment, prioritizing backlog, and driving product strategy and KPIs to enhance customer experience and operational efficiency.
Top Skills:
AgilePortfolio ManagementProduct ManagementStakeholder Management
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
The Senior Product Owner will lead the PL Specialty portfolio, managing product strategies, guiding Product Owners, and ensuring compliance and performance across platform services.
Top Skills:
Agile MethodologiesProduct Management Tools
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
