Senior Implementation Project Manager

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.

Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone.

Note: Candidates should have experience managing SaaS implementations for external clients

About the role

The Senior Project Manager is a key leadership position within Professional Services and the PMO and acts with integrity and leads by example, serving as the primary point of contact throughout the customer engagement lifecycle. This role is accountable for ensuring the right resources, governance, and methodologies are in place to enable successful planning, execution, and delivery of complex core SaaS system implementations for our clients, ensuring projects are completed on time, within scope, on budget, and with high CSAT scores.

In this capacity, the Senior Project Manager partners closely with Customers, Sales Executives, Solution Consultants, Solution Architects, and Software Engineers to ensure business requirements are clearly understood and deliverables align with defined success criteria. By applying project management best practices and adhering to Bullhorn’s PMO processes, the Senior Project Manager defines, drives, and manages the delivery of projects, managing scope, timelines, budgets, risks, and stakeholder expectations, to ensure an exceptional customer experience from project initiation through closure.
 

• Owning the Project Lifecycle: Lead the planning, execution, and closure of multiple, concurrent, large-scale client software implementation projects, establishing the necessary governance and structure where none exists.

• Proactively Drive Clarity and Order: Quickly assess and gain command over complex, ambiguous, and high-risk projects, translating chaos into defined, manageable, and executable project plans.

• Ultimate Accountability: Serve as the single point of accountability for project status and success. Naturally take ownership of problems and aggressively drive solutions to resolution.

• Rigorous Risk and Scope Management: Proactively identify, track, and mitigate project risks, dependencies, and issues. Firmly manage scope creep and hold both internal and client stakeholders accountable to agreed-upon project plans, timelines, and deliverables.

• Executive-Level Communication: Manage client and vendor relationships, acting as the primary point of contact for project status, expectations, and issue resolution with executive and C-level stakeholders.

• Financial and Resource Control: Oversee project budgets, tracking hours and expenses to ensure financial targets are met and providing accurate, predictable and insightful forecasting and reporting.

• Methodology Adherence: Apply project management best practices and actively contribute to the development, improvement and standardization of Bullhorn's PMO processes.

• Mentoring and provide guidance to junior project managers or implementation specialists on best practices and project governance.

• Have 5+ years of progressive experience managing complex, external client-facing software implementation projects, with a significant focus on ERP, HCM, CRM, or large-scale SaaS solutions with billable utilization targets. 

• A proven track record of successfully delivering projects that have a high level of complexity and ambiguity, demonstrating the ability to rapidly impose structure and governance.

• An expertise in defining and managing project scope, schedules, and budgets for large enterprise clients.

• A mastery of various project management methodologies (e.g., Waterfall, Scrum, Hybrid) and knowing when to apply each to achieve stability.

• A solid understanding of the end-to-end implementation lifecycle, including requirements gathering, configuration, data migration, integration, testing (UAT), and go-live.

• Have a proficiency with modern project management tools (e.g., Jira, Asana, SmartSheet) and resource management systems.

• PMP, CSM, or equivalent is highly preferred.

The annual base salary range for this position is $113,400 - $148,800. In addition, this role is eligible for an annual target bonus & a comprehensive benefits package.

Compensation and Transparency Statement

The posted range represents the good-faith estimate of what we expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Actual pay within the range will be based on factors such as, but not limited to, experience, skills, qualifications, geographic location, internal equity, and business or organizational needs and affordability. In accordance with state and local pay transparency laws we disclose salary ranges in all job postings and provide additional information upon request.

What we offer...

• Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more

• Unlimited Planned Paid Time Off

• Global Mental Health Support

• On-Demand Learning & Development

• Quarterly paid volunteer days

• Lucrative Employee Referral Program (eligible for prior to your first day)

• Company-wide mentor program

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.

We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table.  If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.