Senior Project Manager

Who is sa.global

sa.global addresses industry challenges through vertical-focused solutions. Leveraging modern technologies like AI and Copilot, we empower organizations to make intelligent decisions and act faster. Our solutions and services are 100% based on Microsoft business applications and the Microsoft Business cloud, and benefit advertising and marketing, accounting, architecture and engineering, consulting, homebuilding, legal, and IT services companies. Through our industry-first approach, we want to put solutions in the hands of people closest to the problem to enable organizations to act faster and make intelligent decisions.

Over 800,000 users in 80 countries around the world rely on sa.global's industry-focused expertise to gain value faster, adapt quickly to changes, and build for the future. We have 30+ years of real-world experience, we are an 11-time winner of the Microsoft Dynamics Partner of the Year Award, and we’ve been a part of Microsoft’s elite Inner Circle for 12 years. Our global organization has a 1000-member team across 25 countries.

For more information, visit www.saglobal.com.

Purpose Statement

We are looking for a Senior Project Manager, with Microsoft Dynamics 365 experience, to manage and deliver projects. You will maintain and deliver a variety of projects and build strong relationships with clients. In this role, you will be fully accountable for financial management, management and delivery of scope, timeline and quality. You will orchestrate a broad range of metrics to attain Key Performance Indicators, through others, proactively managing risks and issues, including recovery efforts and resolving escalations across projects. We are looking for a passionate and driven person, who is excited to grow our business whilst being part of a great, high-achieving team.

Position Overview

This role will report directly to the D365 Practice Lead and will have no direct reports. Whilst the position has no direct reports, the person who takes up this role will be expected to support and mentor the wider Project Management team.

Applicants must be based within North America. This role is mostly remote with travel as expected.

Main Responsibilities

• Ensure all projects are delivered on-time, to quality, scope, and budget.

• Developing Projects Scope and objectives, involving all relevant stakeholders and ensuring deliverables are feasible and are achievable.

• Responsible for resource planning and allocation; delegate tasks based on resources strengths, skill sets and experience.

• Use appropriate verification techniques to manage changes in project scope, schedule, and costs.

• Track and constantly measure project performance using appropriate systems, tools and techniques. Analyze the successful completion of short-and long-term goals.

• Meet budgetary objectives and adjust project constraints based on financial analysis.

• Regularly meet with clients to take detailed ordering briefs and clarify specific requirements.

• Manage the relationship with clients and all stakeholders. You will also serve as primary contact for client inquiries and concerns throughout the lifecycle of the project.

• Adhere to internal governance and project methodologies.

• Manage project change and ensure change requests are approved by clients before work commences.

• Carry out additional, reasonable duties as may occur from time to time as instructed by your manager or members of senior management.

• Contribute towards a working environment that epitomizes “one sa.global” where everyone is seen as an equal, and equality and diversity is championed.

• Interact with a wide variety of colleagues, customers, and stakeholders at all levels with respect, courtesy, and professionalism.

• Produce and deliver executive-level presentations throughout the project lifecycle.

Skills and Experience:

Required:

• Proven track record of successfully delivering ERP projects with experience of working on full life cycle implementations across multiple geographies

• Solid organizational skills including attention to detail and multi-tasking skills

• Ability to engage and communicate effectively with stakeholders, clients, and cross-functional teams.

• Proactive approach to identifying, mitigating, and resolving project risks and challenges.

• Experience in managing project budgets, forecasting costs, and resource allocation.

• Knowledge of business processes across finance, supply chain, and operations.

Desired:

• Understanding of project management methodologies (Agile, Waterfall, Hybrid)

• Ability to solve complex problems with creative solutions.

• Strong understanding of the full Microsoft Dynamics 365 platform.

• Experience leading project teams and mentoring junior project managers or consultants.

Travel

• Occasional travel within the US and/or Canada

Why Choose sa.global

Open, flexible, vibrant, collaborative, and diverse – these are just some of the terms that our employees use to describe the culture at sa.global. We believe and encourage innovative and dynamic thinking. Our culture and values give us the extra edge to help us scale greater heights.

Led by our Core Values: Agile, Capable, and Committed, which form an integral part of who we are, we constantly strive to provide an inclusive work environment. Our employees come from varied cultural and social backgrounds, and we strive each day to work towards making sa.global a great place to work.