Senior Program Manager, Enterprise Systems - Technical

Job Description:

Remitly’s vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

As a Senior Program Manager, Enterprise Systems, you will oversee customer and business outcomes in the Enterprise Systems space. You are someone who is passionate about building great customer experiences and solving complex problems. You will partner with Product, Compliance, Operations, Data Science, and Engineering to analyze trends, implement solutions, and land impactful change across a growing, globally distributed team. You will report to the Senior Manager, Employee Productivity. This role is hybrid and based in our Seattle office.

You Will:

• This role focuses on enhancing broadly used tools and processes, ensuring effective change management, and fostering collaboration across various teams to achieve strategic goals
• Lead complex and highly cross-functional technical and non-technical programs across Employee Productivity to influence the success of Global IT goals and priorities
• Partner with Global IT, Infrastructure, Engineering, and Service Desk on complex programs of work to drive Key Results and other tool build and enhancements
• Drive the change, enablement, and adoption strategy to ensure program success
• Communicate across teams, functions, and programs - ensuring broad understanding of status, risks, dependencies, and insights
• Ensure the teams you work with are setting the right goals and implementing those goals following standardized reporting methods
• Negotiate across many teams to broker commitments and program roadmaps, driving a high degree of predictability, re-baselining based on new information and managing complex dependencies
• Surface program risks early while ensuring clear understanding and implementing resolution/mitigation plans

You Have:

• 4+ years of experience in managing large-scale technical programs and projects, with a focus on enterprise systems.
• Proven track record of delivering complex technical programs and projects on time, within budget, and with high quality.
• Strong technical knowledge of enterprise systems, including architecture, infrastructure, and application development.
• Experience with Agile methodologies and iterative development practices.
• Certification in program management (e.g., PgMP, PMP) or equivalent

Compensation Details. The starting base salary range for this position is typically $136,000-$170,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

• Flexible paid time off
• Health, dental, and vision + 401k plan with company matching
• Paid parental, medical, military and family care leave
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Continuing education and travel benefits

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman’s potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.