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The Senior Product Manager will manage the homeowner experience for financial products, collaborating with various teams to enhance customer satisfaction and ensure compliance with regulations.
Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.
We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Forbes have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by Inc., HousingWire, and more!
In case you need any more convincing, we also provide competitive compensation, healthcare coverage, unlimited PTO, a generous share package, and a strong culture with plenty of opportunities for team-building and camaraderie.
Interested in joining us on our mission to make homeownership less stressful and more accessible? We’d love to talk.
- Act as the product owner for the homeowner- and staff-facing experience and workflows required to apply for and originate licensed financial products
- Leverage qualitative and quantitative homeowner research to uncover pain points and areas of opportunity
- Collaborate with Engineering and Design to conceptualize and deliver new features for applying homeowners
- Collaborate with Legal and Compliance to translate legal and regulatory requirements into operational workflows
- Iterate on our homeowner experience, with an eye towards customer satisfaction and compliance
- Ensure compliance with Fair Lending laws, including ECOA and FHA, enable partnerships and data transfers using MISMO standards
- Test and scale incrementally with data analysis, A/B testing, phased rollouts, and user research
- Build and maintain dashboards to track KPIs, analyze user behavior, and surface actionable insights regularly
- Communicate insights and recommendations to key stakeholders across the organization, including senior leadership
- 4+ years of product management experience with direct experience with a regulated consumer financial company, mortgage experience preferred
- Familiarity with licensed lending operations, including the Truth-in-Lending Act, Equal Credit Opportunity Act, Fair Credit Reporting Act, Home Mortgage Disclosure Act, and UDAAP
- Bonus: Familiarity with state and federal lending examinations and supporting regulatory reporting requirements
- Excellent written and verbal communication skills, with the ability to influence cross-functional teams and executive stakeholders
- Customer-focused mindset with the ability to translate user needs into growth opportunities
- Business acumen to prioritize and advocate for work that balances conversion, efficiency, and investment decision quality
- Strong analytical skills and comfort working with data to make informed decisions; experience with tools like Heap, Tableau, or similar platforms a plus
- Self-awareness and time management skills to balance multiple projects at once and know when to ask for help
Our team is what makes us great. The salary range for this role is $160,000 - $175,000, depending on your experience, skills, location, and other factors. You’ll also receive meaningful equity, so you can share in our growth and success. We offer generous medical, dental, and vision coverage, a work-from-home stipend, parental leave, and plenty of paid time off to recharge.
Hometap is on a mission to make homeownership less stressful and more accessible. Our home equity investment product provides homeowners with a fast, simple, and straightforward way to access the equity in their home without taking out a loan or having to sell. By investing alongside homeowners, Hometap offers debt-free cash in exchange for a share of their home’s future value — all without any monthly payments over the life of the investment. Through a combination of financial innovation and best-in-class customer service, Hometap enables people to get more from homeownership so they can get more from life.
Hometap believes that our differences are what bring us together, and one of our biggest priorities is creating a diverse workplace that welcomes and values each team member’s unique perspective, background, and ideas. All roles here are filled based solely on candidates’ qualifications and our business needs.
Hometap is an equal opportunity employer. We provide employment opportunities regardless of race, age, color, religion, sex, sexual orientation, gender, gender identity, gender expression, genetic information, national origin, pregnancy, marital, veteran, or disability status. If there is an accommodation that would support your ability to apply and interview with Hometap, please let us know by emailing [email protected].
Hometap is an equal opportunity employer. We provide employment opportunities regardless of race, age, color, religion, sex, sexual orientation, gender, gender identity, gender expression, genetic information, national origin, pregnancy, marital, veteran, or disability status. If there is an accommodation that would support your ability to apply and interview with Hometap, please let us know by emailing [email protected].
Top Skills
Heap
Tableau
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