Senior Product Manager

Who We Are 

With the collective efforts of our epic team members, we’re trailblazing a new path in the DME industry. Synapse Health was founded in 2016 with a goal to fix the fractured DME ecosystem and completely transform the industry. Built on decades of industry and leadership experience, we’ve launched tech-based solutions that eliminate age-old DME headaches, resulting in a seamless experience for all. We are proud to offer work that matters, on a mission that matters. 

Intrigued? Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn. 

What We Need 

The Senior Product Manager is a pivotal role responsible for spearheading the development and execution of advanced product strategies across Synapse Health’s growing platform. Reporting to the Senior VP, Product, this role will drive product innovation, market competitiveness, and overall product success by leveraging strategic thinking, analytical capabilities, and cross-functional collaboration. 

You’ll play a key role in defining product vision and roadmap, partnering closely with engineering, design, operations, and business stakeholders to deliver products that make healthcare more connected, efficient, and patient-centered. 

What You Will Do 

Strategic Leadership 

• Develop and lead product strategies and roadmaps aligned with company vision and goals. 
• Define relevant business metrics, drive instrumentation and reporting, and deliver measurable impact. 
• Drive the conceptualization, development, and launch of new products and features. 

Market Insight & Analysis 

• Conduct market and user research to identify customer needs, opportunities, and emerging trends. 
• Analyze competitors and market dynamics to inform prioritization and differentiation. 
• Leverage data and insights to guide product direction and evaluate performance. 

Product Development & Launch 

• Collaborate closely with engineering, design, and operations teams to ensure timely, high-quality product delivery. 
• Develop go-to-market and launch plans and continuously gather user feedback to iterate and improve offerings. 
• Provide thought leadership across teams, fostering alignment and shared understanding of product strategy. 

Mentorship & Team Development 

• Mentor and guide other Product Managers or team members, promoting a culture of collaboration and continuous learning. 

What You Have 

At Synapse Health, we’ve intentionally built a culture of kindness, collaboration and creativity—and we consider those qualities to be table stakes for any new team member. Additional requirements include: 

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, Marketing, related field or equivalent experience. 
• 7+ years of experience in product management, ideally in healthcare, healthtech, or SaaS environments. 
• Demonstrated success driving strategy, leading cross-functional teams, and delivering products from concept to launch. 
• Strong analytical and strategic thinking skills, with the ability to translate complex information into clear priorities and decisions. 
• Excellent communication and stakeholder management skills, including the ability to present product metrics, KPIs, and insights clearly to technical and non-technical audiences. 
• Proficiency with product analytics and data tools, leveraging insights to drive continuous improvement and inform roadmap decisions. 

What Sets You Apart 

• Experience in healthcare technology, interoperability, or EHR integrations. 
• Knowledge or expertise leveraging artificial intelligence to process and analyze documentation to extract meaningful data points.  
• Demonstrates the ability to envision and drive the realization of long-term organizational goals.  
• Exhibits advanced analytical abilities and can discern the essence of complex issues and draw comprehensive solutions. 
• Displays creativity and insight, foreseeing industry trends and incorporating them into the organizational strategy.  
• Articulate ideas, values, and feedback clearly, ensuring alignment and understanding across diverse stakeholders.  

What Sets Us Apart 

It’s no secret that most of us work to provide for ourselves and those we love, but just because we have to work doesn’t mean we can’t enjoy it. In fact, at Synapse Health, we insist on it! We want our team members to thrive personally and professionally, which is why our benefits include: 

• Professional growth opportunities with compelling career paths 
• Healthy work-life balance culture with paid time off (PTO) 
• Medical, dental, and vision insurance for full-time team members 
• 401(k) savings plan with employer contribution match 

Synapse Health is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under federal, state, or local laws. 

Synapse Health, Inc. will never request personal or sensitive information during the recruitment process. Please visit our Careers Page for more information on our recruitment process and how to protect yourself from scammers.