Senior Product Manager

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

• Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
• Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
• Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

The Product and Engineering team at SmithRx is developing the next-generation modern pharmacy benefits management (PBM) platform that will change how companies administer and manage pharmacy benefits. Our unified technology platform provides real-time actionable insights that drive cost savings, power clinical services, and result in a brilliant customer experience. A unified technology platform exists nowhere else in the pharmacy benefit ecosystem to programmatically solve widespread deficiencies. SmithRx delivers unmatched service quality and operational efficiencies that exceed all industry standards.

As a Senior Product Manager, you will play a pivotal role in leveraging your Product expertise to set the Product strategy and ideating on your hypothesis to define and deliver an innovative and intuitive product experience that meets our business objectives and delights our members, partners and customers. With your product ownership mindset and high accountability you will step up to collaborate with business stakeholders and customers to understand and translate their needs into detailed requirements with clear prioritization and tight partnership with UX design, engineering and program management to execute with high quality and on time delivery.

In order to be eligible for this position applicants must be based in one of the following states: Arkansas, Arizona, California, Colorado, Florida, Georgia, Kansas, Minnesota, Missouri, Nevada, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin.

What you will do:

• Lead your Product area to drive the short and long term strategy  to build delightful products catering to members and customers with a strongbusiness value proposition in collaboration with our engineering team and stakeholders.  
• In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds
• Collect, analyze and report on data, making adjustments to development plans as needed to land the outcomes and impact to meet our OKRs.
• Understanding the needs and representing the voice of the customer throughout the discovery and development process.
• Responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users
• Lead PRDs by collaborating with internal teams (e.g., engineers, PgMs, UX) and other stakeholders (Support, Operations, Marketing, etc) during product discovery, design and development to implement the requirements to turn PRDs into OKRs for multiple teams
• Own, define and execute against your product roadmap
• Lead and harmonize processes to define, identify, collect, and track appropriate user, product or business metrics, both quantitative and qualitative for new or existing products or business ventures
• Drive and influence ongoing Product Management excellence within the organization. 
• Have nimbleness to validate hypotheses quickly to land MVP while having strategy for subsequent iterations by translating complex business needs into actionable user stories, maintaining alignment with business and technology drivers.

What you will bring to SmithRx:

• Bachelor’s degree in Business, Computer Science, or a related field; advanced degree preferred.
• 5+ years of product management experience, preferably with a focus on systems and tools in healthcare, eligibility, or administration domains, with knowledge of pharmacy benefit management (PBM) systems is a plus.
• Strong analytical skills 
• Proven ability to lead cross-functional collaboration across engineering, operations, and design to deliver high-impact solutions.
• Experience managing complex systems integrations.
• Excellent communication skills, with the ability to translate technical concepts into business impact for diverse audiences.
• Proven ability to prioritize and deliver in a fast-paced, cross-functional environment.

What SmithRx Offers You: 

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
• Flexible Spending Benefits 
• 401(k) Retirement Savings Program 
• Short-term and long-term disability
• Discretionary Paid Time Off 
• 12 Paid Holidays
• Wellness Benefits
• Commuter Benefits 
• Paid Parental Leave benefits
• Employee Assistance Program (EAP)
• Well-stocked kitchen in office locations
• Professional development and training opportunities