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Airwallex

Senior Product Manager, Issuing Platform

Posted 9 Hours Ago
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In-Office
2 Locations
75K-150K
Senior level
In-Office
2 Locations
75K-150K
Senior level
Drive strategy, design, and delivery of card issuing products. Collaborate with teams to enhance customer experience and optimize fraud detection using AI.
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About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the Role
We’re looking for a dynamic Issuing Product Manager to drive the strategy, design, and delivery of Airwallex’s card issuing products. This role sits at the intersection of payments, fintech, and AI, managing end-to-end card programs for global businesses. You will define product vision, collaborate with cross-functional teams, and leverage AI to enhance customer experience, fraud detection, and operational efficiency.

Responsibilities
  • Own the end-to-end card issuing product lifecycle, including strategy, roadmap, feature prioritization, partner evaluation, and delivery.

  • Develop AI-driven features for card management, including fraud detection, transaction insights, spend analytics, and personalized user experiences.

  • Collaborate with engineering, design, operations, compliance, and commercial teams to build scalable, reliable card issuing solutions.

  • Drive market and user research, analyzing customer needs, competitive products, and emerging trends in credit, debit, prepaid, and virtual card products.

  • Partner with banks, card networks, and fintech providers to expand and optimize card capabilities.

  • Iterate quickly on new product launches, feature enhancements, and customer feedback to continuously improve speed, security, and cost-efficiency.

  • Serve as a subject matter expert on card issuing, payments infrastructure, and AI-enabled enhancements, providing guidance to other teams.

Minimum Qualifications
  • 5–10 years of experience in Product Management, preferably in card issuing, payments, or fintech products.

  • Proven track record managing credit, debit, prepaid, or virtual card products end-to-end.

  • Experience leveraging AI/ML or data analytics to optimize card programs, detect fraud, or enhance customer experience.

  • Strong ability to manage trade-offs between long-term vision and short-term execution.

  • Exceptional communication skills to articulate complex payments and card product strategies to both technical and non-technical stakeholders.

  • Comfortable working in data-driven, cross-functional teams in a fast-paced fintech environment.

Preferred Qualifications
  • Experience with global card networks (Visa, Mastercard, Amex) and banking partners.

  • Background in hyper-growth fintech startups or payment platforms.

  • Knowledge of regulatory compliance, KYC/AML, and card network rules.

  • Bachelor’s degree in Computer Science, Engineering, Finance, or related field.

Why Airwallex?
  • Lead the design and delivery of innovative, AI-powered card issuing products for global businesses.

  • Collaborate with cross-functional, high-impact teams to solve complex financial challenges at scale.

  • Influence the future of digital payments, card issuing, and fintech innovation in a hyper-growth environment.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. If you are approached by someone claiming to represent Airwallex, please verify with our team.

Top Skills

AI
Data Analytics
Ml

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