Senior Product Manager, Enterprise

Brightside Health delivers life-saving virtual mental healthcare to everyone who needs it. We are powered by proprietary AI, purpose-built technology, a world-class clinician network, and a care model that rivals the best of in-person treatment. When combined with precision psychiatry and leading-edge therapeutic techniques, we’re able to improve outcomes for those with mild-to-severe clinical depression, anxiety, and other mood disorders. Our innovative approach has earned recognition from leading publications such as Healthline, Fortune, and Forbes, naming us 'Most Comprehensive,' and 'Best Online Therapy for Anxiety and Depression.'

We take an action-oriented, purposeful approach with everything we do and seek out team members who value collaboration and thoughtful prioritization. As a result, our organization is looking for the brightest and most innovative talent in the industry. We can promise you that, as a member of the Brightside team, you’ll have the opportunity to collaborate alongside smart and driven people while growing your professional skills.

We are looking for an experienced Senior Product Manager - Enterprise to own our portfolio of billing related products. This role will report to the SVP of Product. The Senior Product Manager - Enterprise will lead the strategy and execution of a team that is responsible for providing an outstanding experience for our members while improving the financial performance of our billing processes. The Enterprise team owns core workflows for insurance eligibility, claims, billing, and payer integrations - work that directly determines whether patients understand their coverage and whether Brightside gets paid. You’ll partner closely with Engineering, Design, Data, RCM Operations, and Clinical Operations to turn ambiguous, regulated problems into durable solutions. 

What you’ll be doing as the Senior Product Manager - Enterprise:

• Own the product vision and roadmap for a cross functional team within our product suite
• Define key performance indicators (KPIs) and iterate on product initiatives to improve KPIs
• Conduct research and evaluate data to develop insights and identify product opportunities
• Partner with the data team to evaluate and size potential investments and leveraging data to measure impact of product initiatives.
• Write clear and effective product specifications
• Collaborate with design to produce user friendly designs
• Work with engineering to plan, deliver, and test software consistent with specifications
• Communicate and evangelize the value of new features to cross functional stakeholders
• Act as liaison and collaborate with Billing, Finance, Operations, Growth, Clinicians, and HR

Requirements:

• 4+ years in Product Management with B2B SaaS products
• Detail oriented with the ability to effectively collaborate with stakeholders from our Billing team to drive our roadmap and features - including leveraging data and feedback from subject matter experts to improve our financial performance
• Ability to flex between defining product strategy and dive into the details to enable effective execution.
• You have a passion about building an innovative new approach to help more people with depression and anxiety to flex between defining product strategy and dive into the details to enable effective execution.
• Must be a clear communicator and a thoughtful, empathetic collaborator
• Ability to write effective and concise product specifications
• Experience working closely with designers and engineers to produce great work
• Data driven, but also know when to trust your instinct
• Ability to thrive in a flexible startup environment with significant autonomy

Benefits:

• A competitive salary
• Company Equity / Stock Options
• Fully paid for comprehensive health care (medical, dental, vision)
• Pet Insurance 
• Life Insurance & Short / Long Term Disability 
• 401k Plan 
• Unlimited PTO and sick leave
• Parental Leave 
• Work remotely and whatever schedule works best for you
• Additional memberships and perks

Final offer amounts are determined by multiple factors including geographic location as well as candidate experience and expertise. If you have questions on compensation bands, please ask your recruiter.

Brightside Health is committed to equal employment opportunities for all team members. Every decision we make regarding employment is solely based on merit, competence, and performance. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We realize the full promise of diversity and want you to bring your whole self to work every single day.

Research shows that minority groups typically apply only if they meet 100% of the criteria listed. At Brightside, we are dedicated to fair play and encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they don’t check every box for the role.