Senior Product Designer - Internal Tools

About the role

As our Senior Product Designer, you'll design and optimize internal tools, ensuring seamless management of our home equity investment portfolio. You’ll work closely with engineers, product managers, and other designers to create efficient, error-resistant workflows that provide clarity into property and investment statuses. Your work will be deeply informed by user interviews and stakeholder collaboration, balancing the needs of the business, investors, and homeowners. You should be outcome-driven while thinking strategically about future design opportunities.

• Work in a fast-paced, iterative environment, demonstrating adaptability, ownership, and a strong focus on delivering measurable outcomes.
• Synthesize complex business requirements and compliance needs into intuitive user experiences.
• Conduct extensive user research with internal teams to deeply understand servicing and investor operations workflows, pain points, and opportunities for improvement.
• Design and iterate on interfaces that help operations teams monitor property status, detect potential issues, and manage investor relationships efficiently.
• Present design concepts and rationale to stakeholders, incorporating feedback and iterating quickly to refine solutions.
• Create clear information hierarchies and interaction patterns that minimize errors and ensure critical tasks aren't missed.
• Maintain and contribute toward design systems that promote consistency across internal tools.
• Collaborate closely with product and engineering teams to ensure high-quality implementation of designs.
• Facilitate workshops and feedback sessions with operations teams to validate solutions and gather insights.

About You

• 4+ years of experience in product design, with a focus on internal tools, enterprise software, or complex workflows.
• Proficiency in Figma and a strong understanding of UX principles, interaction design, and design systems.
• Demonstrated experience conducting user research, synthesizing insights, and translating them into scalable, high-impact design solutions.
• Ability to craft clear user flows, wireframes, and high-fidelity designs that drive business outcomes.
• Strong systems thinking and pattern recognition, with an emphasis on creating scalable, reusable design components.
• Exceptional attention to detail and high standards for quality, especially when designing in regulated environments.
• Proven ability to break down complex workflows and deliver intuitive, efficient solutions.
• Excellent communication and collaboration skills, with the ability to align stakeholders and translate complex needs into actionable designs.
• Self-motivated, adaptable, and comfortable working independently in a fast-paced, outcome-driven startup environment.
• Background in fintech or regulated industries is a plus.

Our benefits 

• Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
• Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. 
• Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. 
• Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay.
• Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. 
• Financial wellness:  We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. 
• Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, and a one-time home office reimbursement. 

Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary):

• Tier 1 | San Francisco Bay Area, New York, Los Angeles, & Seattle | $152,200 - $205,900
• Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego | $129,200 - $174,800
• Tier 3 | All other US metro areas | $121,600 - $164,500

This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation.

Location Requirement: This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, or WA.

Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.