Senior Product Designer, Monetization

At Mural, we’re reimagining how teams think and create together. The Design and Research team brings clarity to complexity, shaping experiences that help people collaborate, ideate, and solve problems visually. We partner deeply with engineering, product, and research to invent the next generation of collaborative work combining craft, systems thinking, and bold exploration.

As a Senior Product Designer focused on Monetization, you’ll design experiences that help users understand value, make confident choices, and convert at the right moments. You’ll work across pricing surfaces, onboarding paths, paywalls, upgrade flows, lifecycle touchpoints, and in-product nudges that guide users toward deeper adoption.

This role fits a designer who enjoys getting hands-on, shaping experiments, refining journeys, and sweating the details of clarity, friction, and motivation. You will collaborate closely with our cross-functional Monetization team, and other designers across the platform, helping translate strategy into thoughtful, user-centered design that drives measurable engagement and revenue outcomes.

You will succeed if you bring strong product intuition, a bias toward experimentation, and a knack for designing simple experiences within complex funnels.

Player Responsibilities (Individual Contributor Work):

• Design high-quality, user-centered monetization experiences across upgrade flows, trial paths, paywalls, pricing surfaces, and lifecycle touchpoints.

• Work from concept to production, delivering thoughtful UX, polished visual design, and prototypes that help teams understand direction and value.

• Contribute to Mural’s design system by adding patterns that support growth and monetization use cases

• Design and refine experiments across acquisition, activation, and expansion funnels, collaborating on hypotheses, success metrics, and clear test variants.

• Partner with engineers to ensure accurate, high-quality implementation of flows and components.

• Analyze user behavior and experiment outcomes with product and data partners, then iterate to improve conversion, engagement, and retention.

• Create prototypes that express intent and help the organization visualize possible monetization paths.

Design & Research Team Contribution:

• Share craft guidance with peers when helpful, especially around clarity, hierarchy, persuasion, and reducing friction.

• Partner with research, data, and product teams to elevate experimentation quality and improve how Mural understands user value signals.

• Contribute to a culture of design excellence, especially in areas where growth and monetization intersect with core product experiences.

Influencing Decisions:

• Reframe problems across entire funnels, not just individual screens, helping teams understand where value is earned or lost.

• Facilitate workshops or working sessions that bring clarity to pricing, packaging, and upgrade moment opportunities.

• Collaborate with product, research, and data science to define success metrics, interpret experiment outcomes, and prioritize next steps.

• Advocate for balancing growth goals with long-term user trust and product quality.

• 5+ years of product design experience working on complex digital products, ideally in SaaS, productivity tools, collaboration software, or product-led growth environments.

• Experience designing for conversion, onboarding, monetization flows, lifecycle surfaces, or growth-related UX.

• Exceptional craft: visual clarity, spacing, motion, and interaction polish are second nature.

• Strong interaction design skills and a careful approach to visual polish, hierarchy, motion, and clarity.

• Ability to design within systems, understanding how decisions cascade across surfaces and journeys.

• Experience partnering with product and data teams to interpret behavioral insights, experiment results, or funnel metrics.

• Curiosity and proactive problem solving: you explore edge cases, anticipate constraints, and think beyond the immediate brief.

• Deep empathy for diverse users and a commitment to clarity, accessibility, and inclusive experiences.

• Strong communication skills that help cross-functional partners make smart, user-centered decisions.

• Experience with pricing, packaging, or monetization surfaces.

• Experience designing for organic acquisition or activation funnels.

• Familiarity with AI-assisted experiences or contextual intelligence in product flows.

• Background in experimentation frameworks or rapid hypothesis-driven iteration.

The base salary for this role ranges from $132,000 - $165,000 + bonus + benefits. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.