Senior Product Designer, Documents

We are seeking a Senior Product Designer, Documents to join our growing Product Design team. This role is open to candidates across the US and Canada, excluding Quebec. If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.

Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviours and needs of our users. They act as user experience champions as we work to transform the way that lawyers and their staff provide services to their clients. If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team.

The Documents Team is working on expanding up-market and better supporting our larger firms. Clio customers working in larger firms need ways to collaborate effectively on documents while also maintaining privacy and confidentiality, including within the same firm. Our Midmarket Documents team is working on how we can better scale our Documents products to work with the tools and workflows that midsized firms are already using.

The Senior Product Designer working in the midmarket space is part of the larger Documents portfolio where there are lots of opportunities to work with other designers of all levels of experience on projects that cross our entire product ecosystem.

Documents are integral to a lawyer's practice and impact every aspect of the Clio experience. You will play a key role in shaping the future of how lawyers interact with our software, focusing on creating intuitive, scalable, and impactful solutions. From concept to delivery, you will champion user-centered design and partner closely with product managers and engineers to deliver best-in-class work.

• Champion User-Centered Design: Advocate for user needs and ensure that design decisions are grounded in user research and best practices.

• Bar Raising UX Solutions: Create and maintain comprehensive UX documentation, including user flows, wireframes, prototypes, and interaction specifications, ensuring clarity and consistency across the product lifecycle.

• Contribute to Product Requirements: Collaborate with product managers, engineers, and researchers to translate user needs, Data, and business goals into clear and actionable experience requirements.

• Drive User Research: Conduct user research, including usability testing, interviews, and surveys, to inform design decisions.

• Develop Interaction Models & Prototypes: Create high-fidelity prototypes and interaction models to demonstrate design concepts and facilitate user testing.

• Collaborate Cross-Functionally: Work closely with product managers, engineers, researchers, and other designers to ensure alignment and seamless execution.

• Iterate and Improve: Continuously iterate on designs based on user feedback and data analysis, ensuring ongoing improvement and optimization.

• Contribute to Design Systems & Standards: Contribute to design systems and uphold standards, ensuring consistency, and scalability across the platform.

• Mentor & Guide Junior Designers: Provide guidance and mentorship to junior designers, fostering a collaborative and supportive team environment.

• Present & Communicate Design Concepts: Effectively communicate design concepts and rationale to stakeholders at all levels.Provide thoughtful and timely feedback in team critiques

• 8+ years of experience in product design. SaaS experience is preferred, but not required.

• A track record of successfully shipping products, solving customer problems that move company metrics.

• Proficient in user research methodologies and ability to translate research findings into actionable design insights.

• Expert in design and prototyping tools (e.g., Figma, Miro, Etc).

• Excellent communication, collaboration, and presentation skills.

• Excellent understanding of interaction design principles, usability, visual, and accessibility.

• A keen interest in improving your craft by using AI.

• Ability to thrive in a fast-paced, agile product development environment.

• Experience working on complex projects or systems.

• Experience with Design Systems.

• Experience working with mid-market companies.

• Experience with enterprise software.

• Experience with data visualization and information architecture.

• Familiarity with accessibility standards (WCAG).

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days. 

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution 

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years​

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

Disclaimer: We only communicate with candidates through official @clio.com email addresses.