Staff Product Designer, Cloud Infrastructure

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Netflix Infrastructure Engineering organization drives business growth and innovation through a robust platform essential to Netflix's scale and operations. Our cloud infrastructure underpins Netflix’s scale and engineering productivity across core domains like compute, networking, storage, and platform services. We minimize time spent on undifferentiated heavy lifting, streamlining developer workflows and reducing toil. This allows our engineers to focus on what truly matters: helping Netflix entertain the world.

We’re seeking a Staff Product Designer to shape the future of cloud infrastructure experiences at Netflix. You’ll design intuitive interfaces that transform how engineers visualize, configure, and monitor cloud resources—making common tasks simple and complex operations manageable. You’ll design unified experiences across UI, API, and CLI, craft interfaces that make infrastructure relationships and dependencies intuitive, and establish patterns and components that scale across diverse resource types. Your work will help engineers focus on innovation rather than wrestling with infrastructure complexity.

Working closely with product managers and engineers, you'll shape critical initiatives including:

• Intuitive, intent-based configuration experiences (e.g., cost, reliability, performance) that build trust in automated systems, including visual builders and guided workflows

• Interfaces that make infrastructure resources, relationships, and dependencies understandable

• Unified management with consistency across UI, IDE, and CLI

• Interfaces that surface cloud spend and efficiency opportunities

• Operational monitoring that provides actionable insights for infrastructure management

This unique opportunity allows you to not only shape our design practices but also define the future of cloud infrastructure experiences at one of the world's most innovative companies. If you're looking for a deeply technical and highly dynamic role that will transform how Netflix manages and optimizes its cloud infrastructure, we'd love to talk to you!

Design Vision and Strategy

• Lead design strategy for cloud infrastructure initiatives that span multiple teams, creating intuitive experiences that enhance developer productivity

• Define, evolve, and drive adoption of design patterns and components that scale across the platform

• Identify opportunities for innovation through user research and technical insight

• Create cohesive, end-to-end experiences that reduce cognitive load

• Partner with product and engineering to shape how we measure and improve cloud infrastructure experiences

• Anticipate emerging needs and help frame design problems early

Design Leadership and Execution

• Drive end-to-end design for interdependent technical workflows, and influence cross-functional roadmaps

• Craft and validate prototypes that effectively communicate solutions

• Establish scalable design practices and foundational patterns

• Scope and negotiate realistic deliverables with partners

• Mentor designers and partner teams; help grow shared understanding and adoption of effective design practices

Cross-functional Collaboration

• Partner with, influence, and co-create long-term strategy with product and engineering leadership to drive critical infrastructure initiatives

• Facilitate design workshops and creative sessions with technical stakeholders and build consensus on complex strategic direction

• Articulate compelling design visions and build durable alignment with senior leadership, connecting technical challenges to business outcomes

• Build strong relationships across platform teams

• Lead through influence across teams to create coherent, system‑wide experiences and align on shared goals

If you’re excited about this role but don’t meet every single requirement, we encourage you to apply. We value potential, transferable experience, and a learning mindset.

Essential Experience and Skills

• 8+ years as a Product Designer (or equivalent experience)

• Experience designing cloud infrastructure interfaces, infrastructure management tools, or analogous complex technical products

• Strong portfolio showing system‑level product work and the impact of your design leadership, including initiatives that span multiple teams

• Proven track record of leading design initiatives from concept to launch

• Proficient in design tools (Figma, etc.) and prototyping technologies

• Strong systems thinking and ability to design scalable solutions for complex infrastructure challenges

Leadership and Collaboration

• Successfully led design strategy for complex technical products

• Proven track record of influencing and aligning cross-functional partners without direct authority

• Ability to navigate ambiguity, create clarity, and move complex initiatives forward with partners

• Excellence in communicating design decisions to technical audiences

• Demonstrated success in mentoring designers and improving team practices

• Strong ability to work autonomously and drive initiatives independently

• Skill in sequencing and communicating long-term vision through incremental steps

Technical Understanding

• Solid knowledge of cloud infrastructure, DevOps practices, and infrastructure as code (or comparable experience designing for complex technical systems)

• Familiarity with modern cloud platforms and infrastructure management approaches

• Experience designing intuitive interfaces for complex technical domains and system representations (e.g., resource topologies, dependencies, status/health)

• Understanding of infrastructure automation concepts and their UX implications

• Ability to collaborate effectively with engineers (coding skills not required)

• Experience identifying emerging technical shifts and evolving UX accordingly

• Experience with AI/ML-enhanced user experiences a plus

Values

• Continuous learner passionate about design excellence and culture

• Self-motivated and autonomous

• Mature approach to giving and receiving feedback

• Collaborative and ego-free in technical discussions

• Comfortable with ambiguity and driving clarity

• MIT CODE 2024 Practitioners Panel: Design & User Experience Perspectives (video)

• Netflix’s Distributed Counter Abstraction (techblog)

• Unifying the Netflix engineering experience with a federated platform console (video)

• Incremental Processing using Netflix Maestro and Apache Iceberg (techblog)

• Lessons from designing Netflix’s experimentation platform (video)

• Full Cycle Developers at Netflix -- Operate What You Build (techblog)

• Netflix Data Engineering Summit (techblog)

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top-of-market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $240,000 - $725,000.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.
Netflix is a unique culture and environment.  Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.