Senior People Business Partner

LiveKit is building the infrastructure layer for the agentic era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe AI agents in production. Founded in 2021, LiveKit powers voice and agentic AI applications for OpenAI, Salesforce, Spotify, Meta, and tens of thousands of other developers, collectively facilitating billions of calls each year.

This role works directly with the Head of People on everything people-related. Not the deep expert in every corner, but dangerous enough across all of it to move quickly, assess what's actually at risk, and know when something deserves more attention than you can give it right now.

This role requires knowing when to move fast, when to slow down, and when to surface the harder question before it becomes a harder problem.

• have worked in enough different environments to have a real sense of what good looks like — and hold yourself to it

• don't need the full picture to respond well; you know when to move and when to ask a harder question first

• are direct with people, including when it's uncomfortable — feedback doesn't get softened into confusion, and people still trust you after

• assess risk quickly — not just what could go wrong, but what's actually likely to and how much it matters

• know when to escalate and when to just decide — and aren't afraid to decide

• Partner directly with the Head of People to design, build, and operationalize People programs across all COEs: comp, L&D, compliance, benefits, performance, and more

• Serve as a trusted advisor to people leaders — coaching managers, navigating complex situations, and helping the org grow without breaking

• Be a real collaborator to People Ops and Employee Experience, someone they think with, not just coordinate with

• Audit existing People infrastructure and identify gaps before they become problems

• Own end-to-end delivery of programs and projects, from strategy to rollout to iteration

• Help us figure out what scalable looks like at LiveKit, and then build it

• Bring a thoughtful, tool-forward lens to how we work, finding smarter ways to operate a lean, high-impact People team

• A first-principles thinker who can build People programs from scratch, not just operate inside an existing playbook

• A direct, clear, and personable communicator both written and verbally

• Confident in what you know and what you don't — able to respond decisively even without full information

• Comfortable in ambiguity, with strong relationship-building instincts and data-informed decision-making

• Background at early-stage companies where People and Ops significantly overlapped — you've likely done this job without the exact title

• Direct experience building or significantly iterating programs across multiple People COEs

• Specific examples of navigating ambiguous situations with real stakes, and clarity on how you decided what to do

• Experience in benefits and leaves administration

• An opportunity to build something truly impactful to the world

• Contribute to open source alongside world-class engineers

• Competitive salary and equity package

• Health, dental, and vision benefits

• Flexible vacation policy

LiveKit is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable law. If you require a reasonable accommodation during the application or interview process, please contact [email protected].